This property was so far away from everything. Luckily, it was right next to the bus stop. It didn’t seem like the nicest area. When we arrived the room was set to 30° and were told the air conditioning is not yet turned on for the season so we switched rooms. We were not informed the pool is only open in the summer and the kids were looking forward to the pool so that was a let down. (It was 23° and we had walked 10 miles that day so it would have been a nice way to end the day!) Flooring was also peeling up in the room.

Italiana Hotels Florence was a very enjoyable place to stay. The hotel was comfortable, clean, and well organized, making our visit to Florence relaxing and smooth. The included breakfast was a great bonus and made our mornings easy and convenient. We also appreciated the free parking, which was very helpful and practical. The staff were great, friendly, professional, and always ready to assist. Overall, a wonderful experience and a solid choice for anyone visiting Florence.

Clean room with nice staffs on site and at the restaurant

Room was not clean at all especially the bed sheets and the comforter was really dirty.

Very convenient to get a bus to Florence historic city. There is a bus stop right in front of the hotel. Entrance outside the hotel does not look nice. The Front desk area is okay. This is an old hotel in need of renovation. Breakfast is good. Not special. This hotel did not meet my expectations.

Okay stay for the price paid. Positives were the free self parking and decent location, close to the highway to avoid Florence’s chaotic traffic. Breakfast buffet was okay for the hotel category. The staff was friendly and responsive to our requests. Overall a good value for Florence.

really far away from center, only bus can go there, and the bus is never on time, waiting time for a bus is about 30 mins, takes another 30 mins to go into town. The room is noisy, you can hear all the neighbors and corridor. Breakfast was ok, but not too many to choose. nice thing is they have their own parking, maybe it is easier for people who drives

Everyone was helpful rooms clean and fresh. No safe in the room

Apart from the breakfast which was a nightmare.. all was good. Maybe there was also a shortage of staff

Pool was the biggest draw Dow our family. But location was out of city center so it was not as easy to walk around.

Nice staff, rooms lack maintenance.

DID NOT LIKE THAT IT HAS RUGS AND BATHROOM WALL NEEDED TO BE CLEAN BUT THE REST OF THE PLACE WAS CLEAN POOL, RESTURANT

I would not recommend staying here if you are going to bring food back to the hotel. They do not offer a microwave, also asked for an iron and it was never delivered to my room. The front desk staff is rude. The only good thing about this hotel is the breakfast.

The property was a little old. Staff was not too friendly.

The staff was amazing 👏

Dated hotel

Very nice

On the website it said that there was a laundromat and there was not. No AC ? No safe working or refrigerator working in room. Only one staff member spoke the minimum English . No room service available. I checked out earlier, lost a day , so I can go to the crown plaza due to the fact that 2 rooms were broken into and had their computers stolen. I felt unsafe and did not have my room cleaned my whole stay. I couldn’t change my booking because it did not allow me to on the app. Will not recommend this place at all.

Clean staff friendly and awesome breakfast

The best hotel with the best people!