Great services

I booked a room for my daughters birthday, and honestly so disappointing. when we arrived, the bed sheet was off a corner of the bed, made poorly looked like somebody had been in it. urine all over the back of the toilet. hair all over the bathroom and in the tub. there was mold under the soap holder in the tub due to broken tiles etc. wallpaper falling off the walls everywhere. it looked like we were staying in an abandoned hotel. the hallway was disgusting, not vacuumed, food on the floor, reeked of cigarette smoke. there was also a hockey tournament so it was pretty loud and the pool over crowded. I feel they should let you know before you book if theres an event. Ended up switching rooms, it looked a little more inviting but still not very clean. Until they speak to housekeeping and up their standards, I will book elsewhere and advise people to also. Definitely not worth 180$ that I spent.

The room is dirty and smells stinky. I booked for 2 queen size bed but ended up having only 2 double bed. It’s so terrible that we didn’t even sleep there.

The staff were great, breakfast was delicious, loved the courtyard and the fish! The hot tub was rather frigid.

Very old, tired rooms. Food on the floor. Power outage in the building for half an hour. The pool area used to be very warm, now cool.

The staff at the front desk was nice, the manager took the time to listen to what I had to say regarding the room and was understanding but we expected better, especially for the price we paid for the room. “Not the cheapest they have” The room was mad dusty, the lamps, the bathroom vent, even the holes in the walls were full of dust and the hole was big enough to fit a dog in, hole was covered by a simple piece of wood that came off easily. There was a hair on the sink of the bathroom and in the shower, there was pieces of dry wall in one corner of the room, the wifi would not work on console nor Google Chrome, was stuck watching regular cable for 3 days but the biggest concern was the mold in the ice machine, it was bad and the hot tub seemed to be in deep need for a cleaning, at some point there was brown bubbles starting and that’s when we just gave up. We did not dare try the breakfast as if the room, ice machine and hot tub are in those conditions, I can’t imagine the kitchen. Towels are very small but ask front desk and they gave us more, “not the greatest but it works” again, the staff was really nice but the room, environment and state of the hotel’s cleanliness needs intensive change.

Staff was nice. Breakfest could have been nicer. Hard to sleep, there was something running all night.

Room was dirty. I mean dirty. Stains of something looks like vomit on the beds. The pillows were awful. I booked a room for 5 and was given one for four. I had to fight at the front desk to bring an extra bed and change the room. Even the other room had the same problem. Had to leave in the middle of the night.

It was clean

Friendly staff and beautiful beds and very nice hot tub temperature

Room was clean and cozy, staff was friendly, and the hot tub was a nice feature! Great stay for an affordable price

The rooms are dated, beds low, toilet very low to the floor. The heating/ cooling system fan is extremely loud and rattles. The exhaust fan in the washroom doesn’t work. The staff was friendly .

Our stay was poor. The staff were courteous, however their ability to control the cretinous neanderthals next to us were completely ineffective. They were being very loud well past 1 am and had been asked twice to rein it in. We ended up moving rooms which solved our immediate issue but it still meant that we did not have a good night's sleep before continuing on our drive. The offending cretins should have been charged for our stay and we should have been issued a full refund as we did not receive what we had paid for, a good night's stay.

There was a little bit of mold on the underside of soap dish. Past that room and bathroom were spotless

Staff was very friendly. Rooms r outdated but was reasonably clean. Breakfast was ok. They need a toaster.

Very dates room. Wall paper peeling and other things falling apart. I’ve stayed here many times before and the rooms were much better than 111. One of those beds where your feet are higher than your head. Room smelled of marijuana. Pool area and breakfast was awesome. Staff was very nice.

Yes

They used doctored photos to make it look nicer and newer. Very disappointed

Always a great stay! Thank you

Very outdated and run down. Leak on the bathroom ceiling, very apparent water damage, wallpaper peeling off the walls, smell of cigarettes and weed, back doors left open to anyone to enter.