Great location great service

In general, it was a pleasant stay. Awesome staff. Friendly and helpful. Special recognition to Enric from the restaurant. He provided a terrific service. The buffet breakfast is overpriced. Excellent location. Bed and pillows were perfect.

Best location for all the scenery and metro station is just around the corner.

Breakfast was very good. The room was clean, bright and spacious, comfortable beds. Great location, close to lots of shops and cafes. The only thing That I didn’t like was the outside noise. My room was on E floor facing the street on the lowest level above the lobby and you could hear everything from the outside.

I was told my reservation did NOT include breakfast....

Excellent location. Near La Ramblas but far enough to avoid the crowds. Very nice, courteous, and helpful staff. Vinitus Bar and Restaurant very near. Highly recommended

Everything was perfect , cleanliness, location, service etc.

Hotel was great, staff were all very nice and courteous.

The staff at this hotel is great and super attentive including the luggage porters and security. Raul from guest relations was excellent resource. The hotel is an excellent location. However where this hotel suffers is the wide variance between rooms even of the same category. My second stay here in span of two weeks, and my room this time was 829 with spectacular view of sagrada familia and massive terrace. This room was much nicer than my 3rd floor terrace room with ugly view. My other room I booked for my parents was 803. A tiny terrace without dated bathroom. We were able to switch to 123 which was a little better. Still just such a big difference between rooms makes for inconsistent experience. The pillows must be updated. And the towels are in need of update in my opinion

Thank you for a comfortable stay

The staff was amazing, the concierge helped me plan all the transportation to and from attractions. Hotel was clean, rooftop was the best.

I would recommend this hotel to anyone who is visiting Barcelona for the first time! Stuff was very kind and helpful, great location, amazing amenities starting from good coffee in the room to beautiful view from the pool on the top of the hotel. Special thank you to Andrea & Rocio for the amazing experience at bar Eleven BCN at the rooftop bar!

Stayed 2 night at this hotel. Its location is excellent. One of the best areas to stay in Barcelona. The front desk staff are excellent and attentive. Tons of security in the front as well. As for the room. I had room with terrace. The terrace was huge but it did not have a decent view at all, which was disappointing. Bathroom was fine. Closet was in weird location that didn’t really let you store luggage in there. Bed was sturdy but mattress could be softer. However the pillows were awful. Also rooms let a lot of sound in (not from The outside) but from the hallways. In the morning you can hear people entering & leaving roommates, hear house keeping etc. It is a little annoying when you are trying to sleep in. Nice rooftop and the breakfast buffet is excellent.

We only had one staff member that we wasn’t happy with but One bad apple did not spoil the fun. The rest of the crew made up for it. We would definitely stay again ! Perfect location

Excellent location and professional staff

I didn’t think it was a give star hotel . The rooftop was ok but the pool was very small. I had problems with the toilet twice . I wouldn’t go back again .

The location was great, close to the metro, bus stops, close to many attractions. Room was very clean with beautiful views. I really enjoyed my stay here!

The location of the hotel is quite good, but the service attitude of the staff was truly shocking. The front desk staff were impatient, indifferent, and even mocked the guests. This is the first time in my life I have ever encountered such treatment. Before choosing this hotel, we had read reviews and carefully compared different options before deciding to stay here. I suggest that anyone considering this hotel think twice before booking.

Great Hotel in a great area. the rooftop pool is a plus after a long hot day. great restaurants around.

Excellent location, food in restaurant is great, staff are very accommodating and helpful.