Overall Ratings & Reviews Hilton Anchorage

Very clean. Comfy. Restaurant shut down.

Although it is in downtown, it is hard to find a coffee shop close by to have a light breakfast.

Really fabulous free upgrade to a room with view out over the city. Comfortable and clean

The Staff was Outstanding!!

The staff was very friendly and helpful. My only complaint is they don’t offer airport or train transportation but will stay here again

Hotel receptionist Ms Angela was very helpful and has made the check in process totally pleasant, well done !

The staff were very friendly and helpful. The facilities were dated and in need of modernizing not up to standards of a Hilton hotel. Our room backed onto the lift shaft and was extremely noisy which made it impossible to sleep. This room needs sound proofing. I would not recommend this hotel.

Overpriced for what it is. Old and noisy rooms. Staff were great it’s the property and location that are the problem

Hotel is in a great location. Looks to be in the process of updating the lobby area. Rooms were comfortable and clean but not particularly spacious or modern. WiFi worked fine. Did not try the breakfast buffet but looked good. Opted for the Snow City Cafe which is an easy walk. Very friendly staff.

Our initial room, 611, was immediately next to the elevators and extremely noisy. A complaint moved us to 312, across from the elevators - slightly better but still audible. We were told at reception that there were no other rooms available as the hotel was full - this proved to be a lie as our travel companions, who also had a noise complaint, were upgraded to a superior room away from the elevators and A/C. Will never stay at that property again.

Excellent in every category.

The staff was outstanding. The lobby was under renovation and that just has to happen. Parking was sketchy and awkward. We shouldn't have had to pay for it in that condition especially when the public can just pull in free.

The property was under construction. MAJOR SAFETY ISSUES. MAJOR CUSTOMER SERVICE ISSUES. we will not select this hotel again.

Nice

The wifi was doesn't work

Pretty good room, nice and quiet as well

Melissa G was an incredible resource. 5 stars would have been applied but property continues to undergo large scale renovation. Available food service of high quality but likely above average pricing. Looking forward to a return visit.

I didn't know that Hilton does not provide shuttle service. When I called, Hilton guy asked briefl hold of my call. I responded it's ok. But I could not get him back in 7min so I had to take taxy because of cold environment. When I arrived hotel I met him.and he said that. Call has been terminated. So I complained that I could not hold my phone because of long waiting time instead of brifoment. But I understood his condition. He stayed on front desk alone and received several calls and I had to wait even for check-in. Hilton does not have enough man power. Hotel ad saying warm hospitality and 24 hr service, current status is terrible. And also when I entered room, room was stinky. I opened window fo a while to refresh air in the room Also room key system and elevators are old not modern. And also the room does not equip bath, only shower. I dissatisfied Hilton. I will choose other mextime

The room was much smaller than it appeared in the pictures. The bathroom was the tiniest I’ve ever seen with no counter space and barely room to turn around in. The elevator went up and down all night long and was ridiculously loud. We will NEVER stay here again

The food from the restaurant was excellent. The staff was super friendly and very helpful. The beds were not comfortable.