The room was amazing and spotlessly clean and the staff as always were amazing and we just love staying there.

Yes very clean staff very friendly and helpful

Noise everywhere rooms not soundproofed couldn't sleep left early and got a bus home can hear staff and other guests through the walls even with window closed can hear traffic

Great stay everything was as we wanted, 2nd time staying at this hotel.We’llbeback next year

Clean room, excellent and hardworking reception staff

Room was clean, staff were polite and helpful, just very noisy from road behind

Location was ideal

Staff really good. Room clean and had quality toiletries and standard drinks tray. Only problem was outside hotels control - v noisy on back of hotel (away from river) with yelling in street 10pm to midnight every night

Friendly, helpful staff. Spotless room. Heating inadequate in room

Location great, staffs great, cleanliness great. Overall it was a great stay.

Room was perfect

Bit noisy the first night due to a loud generator in the building next door but reception staff were very helpful and moved us to a quiet room on the other side for our second night. If staying again I’d request a river-facing room, not street-facing (as there was also some noise when the pubs on the street side closed).

Decent hotel in town centre

Very good hotel inverness! Good location also

Stayed here many times before. Breakfast was average,new years day Breakfast was terrible . Room 102 a disgrace for a privilege room. Noisy, drafts from windows that were supposed to be sealed and cramped room also. What saved the day was one particular member of staff on Breakfast duty and her name Sylvi. Very lucky to have her as member of staff.

Breakfast is really good and friendly staffs

Managed to get our room well before check-in time which was ideal. Breakfast was really good. Centra location which is great. Can be slight noise from pubs/clubs on same street but still get to sleep fine.

The room toilet was extremely small and seat next to the wall . It was smelly due to poor ventilation or sewage problem. Room very dark and extremely bad sound proof (or should I say no sound proof at all). The shower hose was so short think it looked like for children only. The hotel was run down though location was good .

Room was very good, staff excellent, breakfast was excellent, great choices.

The staff member on reception was extremely helpful.