Overall Ratings & Reviews Comfort Inn & Suites Baltimore Inner Harbor

Friendly staff, very accommodating and great location regarding walking distance to to inner harbor.

DO NOT BOOK!! I showed up to closed doors with someone hesitant to letting me in and told me that the hotel is closed due to construction (I believe a water break) and not to worry, I wouldn’t be charged. I paid in full months before and received absolutely no communication from the hotel or Orbitz. Took four days of back and forth terrible communication from Orbitz to finally get a refund. Even if the hotel is up and running, DO NOT BOOK. The water main break happened weeks before my arrival and no communication. Shady. Lucky I was able to get there early enough in my stay to find a new hotel.

The hotel is closed and I told Expedia multiple times. I am claiming a case with my credit card since it was fully paid.

I didn’t not stay at comfort Inn because the hotel was closed! I did not find out the hotel was closed until I geor there to check-in and the hotel doors were locked with a sign stating they were under construction.

Do not book at this property. It is not open and the site looks like it has been gutted both inside and outside. I booked and went to the hotel and found it this way. It looks like it has been closed for a long time and Expedia is currently trying to get me a refund. Me and my boyfriend had to go to multiple other hotels to find somewhere to stay and spent an additional 300 for a room.

Arrived to check in and to our surprise, the hotel was closed due to a leaking water pipe that happened a week earlier. No communication was given that the hotel would not be available for stay and no concern was shown to the inconvenience that it caused. The owners are incompetent and do not care about their customers.

I couldn’t even get into the property. I rang the doorbell and nobody came. Eventually homeless people started asking me for money. I was stranded in Baltimore for the night. How do I get my money back? Would not recommend.

Comfortable room and bed, great location, breakfast, front desk helpful. Would stay there again. A little chilly in lobby, but it was cold outside.

Literally probably the most unsatisfying hotel stay i have ever experienced. From the quality of the hotel to the room and it's not even close to what is displayed on the hotels.com website. Truly disappointed, unfortunately most of the hotels in the area were sold out due to an event.

Close to the Harbor,

It's always cold in here. Ice machine is broken. But Great breakfast and friendly staff. Convenient and cheap. Always my go to emergency spot.

Didn't stay. Upgraded my stay to a hotel with better reviews, for about the same price.

Location is Amazing..

Hotel need to be 100% updated. Need new mattress. Taller toilet. New carpet in the hallway. One elevator was working. Breakfast not good.

The breakfast area was extremely cold every day, the staff is kind but the hotel and its services are not good at all

I assumed the hotel standards would have been top notch as it is in the heart of Baltimore's Inner Harbour but I was wrong. The breakfast needs to have a little more effort, including keeping the food warm. The elevator was janky & broken. The carpets throughout were dirty. Both ice machines were broken and very dirty. The bathrooms are very small and the toilet is unusually low to the ground, almost like a kids toilet, lol. Our bathroom shower had a hole in the ceiling. The best part of our stay was the cookies, fruit & coffee in the entrance lounge.

The room was very cold and noisy

We loved this hotel! Very big and spacious, nice size tvs as well included. The only thing we did not like was the loose toilet that wobbled when we sat down on it.

Facility was in bad shape for some rooms though.

The room was smelly and the bathroom tap was leaking .