Overall Ratings & Reviews Hyatt Regency Bethesda

Wonderfully comfortable spacious and clean

No tea coffee in the room. No arrangements for breakfast.

Could not have asked for a better stay. From check in, to a frantic call to the front desk for forgotten toiletries, everyone went above and beyond. Cannot wait to stay here again!

Morton’s restaurant I visited on the night of 10th June as I came in the door I was met with an overwhelming smell that permeated the whole restaurant it smelled like sewage but not as bad but the smell was unpleasant but the longer u stayed the smell got better but still not pleasant. I understand the hotel is under construction perhaps something was disrupted that led to over powering smell. Also the restaurant ac cooling was too low I ended up taking my food to the room because it was far too cold and uncomfortable for me to eat in the restaurant. Finally I have stayed at this hotel for years but was back after. 3 years for the price the hotels common areas look run down and need to be dated given the price of the rooms

Hotel was terribly dirty and one of the front desk staff treated me like a child and was very pretentious. Housekeeping was also rude Would not go back.

Staff was very friendly, hotel was clean and well-maintained, paid parking was easy to navigate

Always amazing every time we stay in the king Terrace! I wish these rooms had a microwave added but amazing stay

Beautiful hotel!

Hotel was clean, staff extremely helpful and kind.

The staff specifically people working at the front desk were not hospitable .

Great place to stay garage where the car was kept was a little confusing but other than that was good

The hotel was fine but the parking garage was AWFUL. Hotel parking was three floors down - very narrow lanes, treacherous turns around barriers and hard to find. When we tried to leave in the morning (early b/c we had an appointment), the "arm" to get out would not rise, despite repeated attempts. Five days later, I still have a $100 pending charge on my credit card. I cannot tell if we charged for each of our multiple attempts to leave, but was extremely dissatisfied. I would NOT stay there again - at least if I need parking. Also no way to make coffee in the room. Another, major negative.

Great location for the metro and near to places to eat.

Excellent

Great place to stay!

Perfect location!

Wi-Fi was not secure. The hotel offered no written instruction about access to Wi-Fi. I inquired via MS Windows; it listed a half dozen Hyatt Wi-Fi, some secure, some not secure. I tried the secure ones, but they required secret passcodes such as your code for a large meeting. I asked the front desk, and was told to use Hyatt-Wi-Fi but Windows said it was not secure.

Will be calling once back in the states.,,, a/c was not working .,, called twice and no one came up… room stayed at 75 … I put a/c on 65

Cleanliness

Liked: comfortable rooms, well located for Metro and restaurants, reasonably priced, impeccable. Needs: install at least one safety bar in the shower, add anti-slip shower mat, more and brighter room lighting, more and better quality minibar glasses/cups