Many parts of the hotel have been modernised and look and feel great. The breakfast was good and the pizza I had for dinner from the bar area was amazing! The staff were very kind, helpful and accomodating. Unfortunately, the rooms feel dated and need to be improved. The outdoor sitting area could be improved and kept clean and tidy.

Complex booking in as new system causing problems. I had to be allocated three rooms before had room with air-conditioning. One room already had guests in which a big security problem as key card gave me access to the room. Hotel tired and a little shabby. Pool small and very busy. Gym very basic.

Breakfast was buffet Slightly run down inside

The bar staff were great

Hotel is dated and requires a complete refurbishment, breakfast wasn’t included and is not really worth the extra cost.

We really enjoyed our stay. The staff in particular were so helpful especially because they located my husband’s wallet he had misplaced. Locals often could be found in the bar/dining area. The only issue was related to having rooms that were dated. We had a disabled room and were concerned that there were no electric power points next to the bed. To recharge mobiles etc was difficult. We would return if we had the opportunity.

Good location and facilities.

Good stay Great support by reception Restaurant staff less so but ok

Feels like a motel.room on ground floor good side entrance easy access to car.a fridge was a god send in the heatwave,keeping things cool.great -air con another godsend. Pool and sauna good. Very good breakfast offerings .bed comfortable. My WiFi was iffy. Good value for money

The bathroom and the toilet in the corridor smelled urine

It was just as expected: the room was clean, the staff were friendly, there was an M&S petrol station right beside the hotel, the price was great, breakfast had plenty of options, from a cooked buffet to healthy continental, and the hotel had free parking.

Where to start. 1st room was strange as bed was made but old tissues on it, the towels were wet and hung over cupboard door, an old pair of mens pants were on the bathroom floor and the toilet very used and unflushed! 2nd room, walked in and someone had already checked in to this room with bags on the bed, but they were out (not very secure) 3rd room air conditioning broken (hottest days of the year) but put up with 2 fans as was so tired from travelling. Not a great stay.......

Room was dated, cold initially, heating controls broken, no electrical sockets near bed, bathroom door wouldn’t close, shower controls broken, peeling paint and wood on bathroom door. Broken glass in car park and police car patrols outside frequently suggesting crime hotspot. Appears to have fake 10/10 reviews with little description.

Lovely 3 night stay. Staff all very polite and helpful. Room was clean bathroom is rather small but was ok for a short break. Breakfast was great so many choices and not always the same every morning. Thank you :)

everything was fine just in need of an coat of paint etc

Liked the change of lay out for breakfast but did miss my muesli opption

Lovely hotel. Great staff and service. Good food but accommodation was a let down. Bed in our room was only a small double so had a poor nights sleep.

Sadly now Holiday Inn needs to Dona proper refurb The room was ok, but is tired Needs bringing up to date Staff very helpful though

Breakfast and dinner were perfect, the room was very comfortable and clean, and the staff were very polite and helpful. The only issue is the swimming pool, which has reserved times for other people (such as classes), and we are not allowed to use it during those periods. This was not made clear at the time of booking.

Awesome staff