Unfortunately there was no email about the hot tub being closed. There was no notice that the plumbing was going to be worked on in the middle of the night and that there will be no hot water in the morning. There was a little bit of mould in our washroom. The hotel definitely needs to be detailed oriented. I was surprised that the VLT and Restaurant bathroom had more ambiance the VLT room! Small details like the ATM was empty the restaurant lost our reservation. No hot water, was the biggest issue. Location was good for convenience stores.

Pool has a sign on the door open until 11. We got kicked out at 10:20 because it closes at 9?? Staff was very rude about it and then when we told them they were rude, they

Pool was closed for the duration of stay which we were not made aware of prior to or at time of check-in. Toilet would not flush and although was repaired, then continued to run and refill for remainder of stay. Staff were friendly and hotel was ckean

The hotel and rooms are very recently renovated. Everything is modern, sleek and clean, simple and functional. Staff were friendly and helpful. Heating/cooling system in the room working. The only deficiency was our bathroom didn’t have a fan and the room walls still need some decor (pictures or alike) so they don’t feel like a blank canvas.

The room was very small and overpriced

Always a great time staying there . Friendly staff , Very accommodating to my day to day traveling .. Also love the new renovations . Its looks beautiful 💚

It was great

Great location with very good staff.

The room was clean and the staff was very kind and accommodating. The beds didn’t have comforters on them, just 2 flat sheets and a thin wool blanket sandwiched between. The toilet wasn’t secure and wobbled when we used it. And even though the Firestone restaurant is attached to the building we had to go down and pick up our food even though they've brought it to our room in the last. We’ve eaten at Firestone many times but this meal was terrible! Neither of us finished our food. Overall, not a good experience. We will not likely go back.

Great place to stay, restaurant is top notch

Everything was exceptional except they did not carry dental floss, toothpaste or mouthwash. They only had toothbrushes.

In the process of being renovated at present but no real effect on guests.

Clean rooms. Nice staff. Nice location. Best restaurant.

quick and easy check in, room was clean and quiet. we did have dirty coffee cups

Great stay

Room was recently “renovated” it was not complete. It was fine but poor workmanship with grouting etc. room was boring. Did not like being charged at the time of booking. Restaurant downstairs AMAZING!! Best service and food was great.

Old outdated smelled

Clean

Room was clean, staff very courteous.

The room was super clean Thank you.. The room needed some repairs.The mirrored closet doors were not in place, the knob on top of the lamp shade was missing and the second drawer of the long bureau would not stay closed..Just minor repairs..