Front desk staff were friendly and helpful, especially the lady. Room was spacious and well maintained. Aircon worked very well at the right setting. Great experience!

This place was nothing but opulence. Glittering chandeliers and velvet and Terrazzo and oil paintings. Very nice bathroom. Great view, comfortable bed. Opt in for the buffet breakfast, it was great.

Excellent hotel, nice and clean. Reception and bar staff were incredibly welcoming and friendly, we did find the cleaning lady to be rude when we extended our stay, which is the only negative I could give the hotel. Hotel is well located, could reach the centre and the train station in 15 minutes or less, lots of shops in the surrounding area too. Highly recommend.

This is hotel has good value in relative to it rating Good price and the room is good and it amenities I recommend this hotel as a good value hotel

Hotel is lovely and a good location to the city centre and train station. The breakfast was very good.

Very attentive customer service. Everything was a grade more than expected.

The staff was very helpful

Nice hotel close to the train station and the town centre. Large room with slightly dated wallpaper that had some staining. Walls are a little thin and WiFi was spotty the further up you went. Staff were very helpful and friendly.

Great hotel and good location with a 10 min walk to Pizza Maggiore where a lot of sightseeing is located around. Good gym, nice bar staff and very clean and comfortable rooms. Will definitely stay again.

We had a marvellous stay. The staff were excellent. A great location and a lovely toom which was upgraded for our anniversary.

Overall excellent experience

Run out property. Floor laminate separating. Expensive because overpriced.

Hotel was a great location. Room very comfortable . Desk staff very helpful. Highly recommended.

Was a really neat hotel, stepping back in time but with intentionality. It was really cool. Breakfast was provided, many options and good coffee. Conveniently located with 5-10 minute walk to the train station and about a 10 minute walk to the city hub of restaurants/activity. Would absolutely stay here again.

I accidentally booked two nights at the Hotel Royal Carlton. I only intended to book one night. It was first brought to my attention when I checked in. I explained that my flight back to the U.S. was departing in two days and I already had a room in Milan the night before my departure since that's where my flight was leaving from. I asked them to refund the second night under the circumstances since I couldn't stay with them. They refused. They said I had booked it and it could not be changed. I urged them to reconsider since I'm on a budget and couldn't afford to pay for a second night when I wouldn't be staying there. They again refused. I did not stay there the second night, but paid for the room anyway. I was very disappointed in the way they handled this.

The entire property was just well taken care, and everyone was helpful and polite. I stay one night and was great. Everything I did it walking distance.

Spacious and clean rooms. The lobby and bar are very chilled and a lovely space to cool off after a hot day in the town

The AC was not cold enough in our room. We had to call for a fan

Fabulous buffet breakfast with great vegan and nonvegan options

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