Very clean facility.

Our room was not cleaned, and the towels were not replaced. In addition, the safety box was not working, the hair dryer was broken, and there were no shower caps or facial tissues provided. Furthermore, the restaurant staff was not friendly at all on Saturday breakfast. Overall, the hotel’s standards of cleanliness, maintenance, and amenities are very poor and far below what we expected. It was a very disappointing experience, I will never stay in the Chicamocha Hotel never again.

The staff is very professional and polite. Always greets with a smile and professionalism.

The property was very clean. However just realize that it’s a very outdated hotel. If no better hotels are available, you’re probably better off just renting an airbnb to be honest. Staff were kind but the hotel had some strange regulations and customs. They charge you to have friends come to your room for a brief visit, for example. Felt like I was being watched. Power was out one night for many hours, no backup generator, room became unbearably hot. Overall just kind of a strange experience.

The property is well located and the staff is excellent. The rooms are confortable , but need some updating and conditioning. The rroom shades make it dificult to sleep longer. Price and breakfast included is a good option.

Habitación horrible, desayuno malas condiciones, solo huevos y pan. La piscina no estaba funcionando y cobraron casi medio millón de pesos

They have a good size pool, closed to the gym there is a pool table and a pin pon table. i did not have time to try a massage.

Very good 👍

I stayed at the Chicamocha Hotel in Colombia, and they use a taxi transportation system for tourists. We used this service, and the charges were extremely excessive and exploitative.

Food was cold

Place is OK. But quite a few issues too. First off, very poor wifi. Virtually non functioning. Secondly, no hot water the last day. Third, first hotel ever in colombia thar bans food delivery and recommends their own restaurant instead. Whcoh,btw, wasnt good.

Family friendly hotel

Fantastic stay!

Very friendly reception staff.very good locstion

Nice hotel great full breakfast. Convenient location. Active night life area.

Place could use some freshening up but was overall nice

This is a very nice hotel with an excellent spa and restaurant. The beds were hard, but some people prefer them hard. The location is very convenient and the pricing is excellent. Loved the restaurant. Breakfast is pretty much the same every day, but hey, it's included. No complaints.

A superb hotel staff with excellent service. Rooms are more of a European style, basic. If one thing needs updating it would be the matresses. The mattresses in our room, were a bit hard and you could feel the springs. Restaurant menu was great and quality of food generous. Will stay again

Great Service!!!

It was fine …. But the hotel requires a renovation Urgent 🚨 old, old