Because I did not include breakfast with my room I couldn’t get a cup of coffee in the morning and the earliest coffee shop near by a Starbucks only opens at 7:30am…. No cups in the room and It took over 1 hr to get a kettle. I think thus hotel could do better then that

Breakfast was amazing. Closed to everything . Great staff

Todo

Excelente ubicacion y personal super amable

Rooms are a little outdated but great location and staff was superb.

Personal muy amable, habitación adecuada y ubicación sensacional, en la esquina de plaza España.

Limpieza, ubicación, staff. Todo muy bien a un precio razonable

The hotel was located in the center and was walkable to most of the central attractions. The staff was nice and helpful

Room was clean , friendly staff

Room small but clean Staff helpful

Clean

This hotel should not be affiliated by Melia, its dirty and not well maintained, on common areas and inside the rooms. Beds are awful and although it says air conditioning, I had to find out its only seasonal, I was changed to an inner room and which was only worse and had to stand being hot all night. Breakfast is average

Staff was very helpful. The rooms our outdated and need some work.

Great location

Professional staff and perfect Location along Gran Via close to Plaza Espaha.

Great location

Friendly staffs. Very comfortable room and it really felt like home (balcony was great, allowed some fresh air to come in).

The room was clean and organized, furniture was in good condition . The room was comfortable. The most remarkable about this hotel is the location which it is over Gran Via offering multiple options for shopping, Restaurants and Theaters. Very easy to commute and good property.

Breakfast could be improved Room are a Little bit old Employees are very kind

Shopping