Overall Ratings & Reviews Hotel Lucerna Mexicali

The staff was amazing; welcoming and attentive to guest needs.

My favorite place to stay in Mexicali

Great

Hotel está descuidado, pasillos viejos , habitaciones están bien pero sin cafetera y refrigerador, la alberca principal estaba fuera de servicio, no vale el costo por lo que se obtiene.

By fa Lucerna offers the best service in Mexicali

Convenient

Perhaps some areas need upgrade but venues and some areas pretty nice

Great attention and service from Alejandro Machado very helpful Hotel very clean and restaurant food excellent

Nice place to stay with the family. Very family oriented

would come back again

all was absolutely good expect the restaurant was awful and workers on the restaurant.

10/10

excellent service in all aspects and excellent an warm welcoming.

Great place to stay

It wasn’t what I expected

Algunas cosas que mejorar pero bien!

Exelente locación, personal muy amable definitivamente volveré a hospedarme en hotel Lucerna

Water was tepid. After running the shower got a while, it never came out more than warm, No hot water! That was for three days I stayed.

Good

At the beginning I wasn’t happy ( weird shower on roof and was hard to take a shower) but the last night they gave us an update ( cabana) and that was much better .property was clean / feels safe and everyone was very friendly.