Traveler Reviews The Water Tower Inn, BW Premier Collection
Number of reviews per page
20
20
40
40
Top reviews
Kevin
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Front desk staff were amazing..I arrived 3 hours early and they were still able to get me into a room before 3pm check.
Ursula
with Partner
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Clean room, pleasant staff
John
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
All good.
marc
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Ok
Bonnie
with Partner
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Midnight front desk staff was surly and unfriendly.
Claude
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
It was a nice accommodation, clean, friendly and a great stay.
Jenelle
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was clean and updated. The bathroom was incredibly small and the sink was unfortunately not separate from the toilet/shower area, which wasn’t as convenient, but fine. Pool and outdoor hot tub were great. 2 of the pools still weren’t open and apparently it’s been quite a long time.
sylvie
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Clean room, nice pool and outdoor hot tub, quiet. Comfortable bed.
Terri
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff were nice, hotel was fine. Hotel just seemed outdated. But the beds were comfy enough
Paul
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The carpet in the room and the hallway was coming apart so maybe a liability for the hotel at this point as it is dangerous.
Tammy
with Partner
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Room carpets are lifted and need to be repaired
May Margaret
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
There is no breakfast included.
Judith
with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Staff friendly. Rooms clean and beds comfortable. Caseys Grill serves good food.
Christopher
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
It is old, carpet in the hallway need replacing, and if like small washroom, you are in luck.
ERIKA
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The room was clean and spacious and had all the usual amenities except... a window to the outside! There is a Waterpark and I never imagined to ask for rook that looked out. That being said the noise was not crazy and I fell asleep no problem! The bed was
doug
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great great staff and Location.
Carrie
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Very outdated and poorly maintained. Gave "The Backrooms" vibes and they don't have cots, even if you pay for them. Was lectured by staff multiple times about using a third-party booking app. It was an annoying stay.
Tim
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was great Restaurant was a bit slow and food was a k
Shida
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Absolutely loved my stay here. I slept for 9 hours and very comfortably. I’m someone who wakes up every 30 minutes but I got an incredible rest at this hotel. The pool and jacuzzi are fantastic, the staff super friendly, shout out to Kimberly, and the room was very clean. I will definitely be back.