There is only one desk trashcan for the room. Nothing in the bathroom, kitchen or separate bedroom. The bathroom door lock didn't work. The toilet sat really low. There were only 2 washcloths for a room for six people. There was a stain on the sofa bed mattress pad cover. There are no outlets in the bedroom along the tv wall to plug in your external devices to connect to the tv (video games, roku, etc.) The outlets hidden behind the clothing cabinet did not work. The room was dusty and dirty. It took 30 minutes to check-in as there was only 1 person working the desk and having to answer the phone with several people trying to check-in. Microwave didn't work. Beds were not comfortable. There is an ice machine only on one floor and they don't tell you which floor it is on. There was people smoking in this non-smoking facility. The toilet was really loud when flushing.