Great hotel and good staff but the surrounding area was a little rougher than we expected

The Hotel was conveniently located between the U3 and U2 U-Bahn lines, the room was very clean, and the staff very efficient. By declining house keeping, a voucher is left to claim a drink at the bar, which was very useful.

Beautiful room, wonderful staff

Perfect stay in Hamburg. Close to everything, incredibly friendly and helpful staff, clean and spacious rooms, nice sauna!

Everything was wonderful. All the Staff were great but especially Scarlett, room was amazing and an early check in was very welcoming. Would definitely stay here again

This was a nice hotel located conveniently with parking. It is right across the street from a fun fair (amusement park/carnival) that was aglow. The room was clean and comfortable.

Clean rooms, very friendly and helpful staff. My only complaint is that the rooms looked larger online (including a sofa and a larger bathroom). The superior room was a bit tight for 2 people for 5 nights. Otherwise, it was an excellent option in Hamburg.

Great rooms and amenities. Very clean. Staff very friendly and helpful. Great location. Fantastic stay

The bed was really comfy and the staff were super helpful and friendly.

The hotel was so clean and all staff were friendly and helpful. The breakfast was absolutely delicious!

Clean pleasant room and nice to be ungraded to a suite

The room was amazing very large suite, very comfortable Very helpful and friendly staff

Great location and very spacious rooms. Excellent hotel for a quick Hamburg visit.

Great sraff. very lind. Great eoom. Close to the park

Nice service. Nice room.

A hidden gem which is centrally located for shopping, sightseeing etc.

Smallish room with 2 twin beds -- on wheels -- pushed together on wooden floors. Minibar/water was not restocked. Television was not "smart" and only broadcast German stations. Area is very gritty -- not unsafe -- just somewhat "alternative."

Great

Great stay, highly recommend!

Hotel inside is nice and staffs are friendly. Parking on site is safe and cost 20 euro per day. The