Hampton Inn Memphis/Southaven

Explore Hampton Inn Memphis/Southaven
8.2
Very Good
From 751 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

9.0

Service and Facilites

8.8

Traveler Reviews Hampton Inn Memphis/Southaven

Number of reviews per page
20
40
Top reviews
Jeremiah
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Have a great checking in room room was clean comfortable and quiet. First day. Breakfast was great. Second day wasn’t so great lady. They checked me out. I asked for a receipt. She snapped and said that she’ll email it to you. I don’t know if that’s policy for this hotel chain.
Nikki
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff was very friendly. Breakfast was good and open until 11:00 on Sunday. Pool was a little funky. Needed to be cleaned but not gross
Joshua
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The air conditioner was broken. The lady at the desk told me “sorry but we have nothing to swap you to and can’t refund you” But online showed multiple rooms available matching
earl
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Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location friendly staff
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Being that they only have on eva
Jessica
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed 2 times as a halfway point in our vacation. The staff was very friendly however the accommodations were sub-par. The beds were terrible. Sounded like they would break if you moved and the mattresses were so uncomfortable. The first night my ac was leaking water all over the floor. And our second stay the water was turned off to our toilet which maintenence came and turned it back on....and after I discovered the reason was because the flapper was disconnected in the tank and fixed it each time we used the toilet.
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Jessica
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The woman working the reception was wonderful. The lobby, elevator and hallways are dirty and shabby. The room was better - mostly clean but not what I expected for a hotel that was supposedly just renovated - must have been a very low budget reno. However, the room was inexpensive so … Was
Cheryl
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pool was dirty and smelled. They are starting some renovations so hopefully this will help. The location is very convenient. Breakfast very good with nice selection. Staff very friendly and helpful.
Richard
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Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dirty tub. Pool unclean. No clothing storage in room. All employees were great. Breakfast guy, front desk, maintenance. All great friendly and helpful. Breakfast was good.
Carolina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unlike any Hampton we've ever stayed at. The entire hotel looked like it hadn't been updated in 20 years. Just everything worn out and drab, but then add to that all the dirty floors, filthy elevator... Not at all to typical Hampton standards.
Kelly
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We were very dissatisfied with our stay. First room that was assigned to us, the bed was partially made and slept in. We complained and were assigned another room which the tub was dirty, soap dispenser in shower was broken off and empty, floor not properly vacuumed, bed was awfully uncomfortable and pillows awful. Bathroom door barely closed because countertop was in the way. When we told staff about these issues, all they could say was sorry and not offer anything further like they will report to management or offer a discount ect. Very disappointing and i would not promote this property.
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Robert
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good stay, not excellant
Cornell
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Y
Brittany
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very loud, paper thin walls Blood on counter upon check in Bathroom was dirty such as toilet had visible waste on the side walls AC didn’t work well would only get to 71 Only good thing was bed was comfortable
Seth
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It is close to a lot!
Mark
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Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff can improve customer service. When we checked in, they never told us about the breakfast hours, when the gym was available of where the gym is. The check-in process seemed very mechanical.
Harmony
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Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Night Manager was creepy, tried to keep my boyfriend locked out of the lobby and tried to charge me twice for the room. Hotel was ok but DO NOT check in at night if youre a young woman!!
Jonathan
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The hotel called right after I booked through hotels.com and said they were sold out so I didn’t stay here. I still haven’t seen a refund applied to my credit card
verna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This property is currently under going a much needed renovation, and did not meet the Hampton Inn standards I've come to expect. Also, this hotel is located beside the interstate and in very close proximity to the airport....so it can be noisy. However, the staff was great! Everyone was friendly and helpful.
Eric
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff went above and beyond only thing good!
Number of reviews per page
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