Elevator was not working. How come an elevator is not working? This hotel should have two elevators. It seems to me that just management don’t care. My wife has a knee problem. We got late night was not posible to look for another hotel. This was a disaster.
Margarita
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Clean and spacious bedrooms. Excellent staff service. I will definitely come back.
Claudia
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Property is nice and recently renovated. Staff is great and welcoming. The big down was that I got a room in the fifth floor while traveling with my 88 years old mother and then we found out that the elevators weren’t working- one was completely down and the second one was having problems. Hope that they invest in a complete solution
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Diego
Friends and Family
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
No funcionaba el elevador.
Lourdes
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
in general everything was fine, we occupied a room for 5 people, only the sofa was very hard.
good service
Adriana
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We only needed the room for one night and it was perfect! I liked how it had a microwave and a mini fridge
KENNETH
Business and Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Good place to stay
Ronald
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excellent stay friendly staff
ethan
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Didn’t know until upon arrival that the elevators didn’t work.
10 dollar credit was okay but was a bit shocked
JAVIER
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Bed was comfortable and clean
Julia
Leisure Family
4.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Elevators didn't work for the 2 night stay & was on the 3rd fl. No ice machines. Had to contact the front desk for ice.
Maria
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
El servicio del personal excelentísimo!!! Volvemos nuevamente, las dimensiones de la habitación muy amplias y el servicio dem bar y Starbucks súper bien!! Y el desayuno muy completo.
Kristin
6.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
No wifi, kept going out and when staying for work, makes it very hard to do business
Erica
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Clean, welcoming, great service
Ronaldo
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great
Gerardo Rodolfo
Leisure Family
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
.
Rolando
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Nice place to stay
KRISTY
Business
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Staff was incredibly helpful and the lounge/bar area set up was great!