Great hotel and location

Friendly staff

Staff Assistance was top notch!

Pros: Great location, beautiful views, shops & restaurants nearby, heated indoor pool Cons: 6 story hotel, but the elevator only goes to 5th floor & has to carry bags up flight of stairs, roof leaked so there was water/towels in the hallway on rainy days, refrigerator in room was very noisy

Very kind and accommodating staff. Was able to check me into my room early and let me keep my bags in storage before I checked in and after I checked out while I was waiting to go to the airport. Because the hotel is right next to the ocean the wind is very strong and it can get really loud. I had a hard time sleeping because it can be a little intense/ intimidating at first. I only stayed for one night but if I stayed for longer I think it would have been easy to adjust. There is a cafe in the lobby that has really good coffee and food. Staff is also very kind.

Will stay here again!

There was no generator which was not advertised on the website so we were without electricity for several hours during loadshedding. The room was lovely and spacious but there was no lift an it was on the first floor which made it difficult for my elderly father to access the room and he actually fell down the stairs as they are quite steep

Great place however no parking was available which is a huge bummer

The booking was done and approval sent, but when I arrived at the hotel, they were fully booked and didn’t have space for. They helped and made an arrangement of a client who left without checking out. They then called me the next day to tell me to move again without any communication about this prior and then once again made arrangements, I wasn’t informed breakfast was included so didn’t go as I thought it was a self catering unit. The staff are very friendly that work night shift but are very understaffed. One person needs to do it all. They managed to accommodate me and I’m grateful for that, they need to fix their internal system so things run smoothly.

I love my view and the atmosphere. The only problem is the parking otherwise I will be back next year

The unit was good, but there were issues with the master bathroom (when showering water spewed into entire bathroom). In addition, the elevator was not working when we were there - walk up to fifth floor every time!

The staff were most helpful. We did not like the idea of the bathroom being open to the bedroom. I feel so strongly about it as to say that whoever has designed has no sense of shame or privacy. Othen than this, our stay was excellent. We hope to return to it.

I really enjoyed the public swimming pool across the street, it was great to start the day with a refreshing salt water swim. Only downside was that the beaches further away from town were a lot nicer...

The hotel was nice. The views were amazing. The staff was helpful. The room was clean. The only complaint is that airport pick up is not 280R as advertised but 450R and you don’t pay the hotel but the driver. Which was confusing and much more than I would have been willing to pay.

Location is great and the apartment is spacious with a good size kitchen. Bathroom is in desperate need of a refurb. Staff are friendly, pool and all other fitness facilities were not in use at the time of our stay.

Pleasant and friendly

Definitely not a 4* :( Room was not cleaned everyday!!! Apartment was a lot smaller than pictures. I definitely won't be staying here again or reccomending it to anyone.

Was a friends party, and we had fun

Poor choice of tv channels. No international news channels. No local news channels No daily coffee and bathroom supplies Insufficient parking on property

Great location and comfortable room. The only issue was, I made a booking for an excursion, this independent tour company said they left a message at the hotel but the receptionist said they didn’t get the message. Not sure whom to believe but this did cause a big inconvenience