Just ease of check in and a friendly front desk person

Staff was courteous Would have liked every day room cleaning, trash, and towels for extended stay.

Room was spotless. Staff and amenities are exceptional.

Room smelled a bit musty. The lady who checked me was not overly courteous. Ice maker on my floor and mid hall elevator were both out of order; elevator at front needed cleaned. I have stayed at this hotel for years and it seems to be declining.

Room was clean, needed additional wash cloths as only 2 in room for 3 people (not a big deal front desk handled). The check in was great, received a complimentary voucher for a free appetizer to a local restaurant. Breakfast was good, lots of variety. Check out was simple, just didn't receive a receipt.

Breakfast was good, and staff were great about keeping everything replenished. The room was clean and comfortable. Staff were all friendly and very quick to accommodate requests. My kids loved the indoor pool. Would definitely stay again.

Luke warm greeting at check-in. Burn spots on carpet in room. Bathroom door wood paneling coming apart. Bathroom sink drain was clogged but resolved by maintenance. Sheets on bed did not fit right. Disappointed with stay.

Overall a very average stay. Price was on point with what you get. Would likely spend a little more to stay elsewhere next trip.

We were satisfied

Every employee was very friendly and helpful.Rooms were clean and nice.

When we first arrived, we were given a room very close to the public computer and bathrooms. We have had a bad experience with people coming and going in those rooms before so we asked to be moved further down the hallway. Tracia had a little bit of an attitude about it was cheerfully moved our rooms. We walked in and the floor was dirty, the bathroom toilet paper holder was missing and the toilet paper was sitting on the bathroom counter. Overall the room seemed ill kept. We have been visiting your area every year for the last 10 years and have not ever had a problem with this hotel. I have to say this will be our last stay in the hotel. Things are obviously worn and that was not much of a concern because there were dumpsters in the parking lot which tells me you are working on some updates. The lack of cleanliness was not acceptable.

My family ad I had a splendid stay here!! The pool was amazing, our daughter LOVED it!! Only misfortune was to have no shampoo or conditioner upon arrival... 🙄

Watch the products in the little store they have.. I bought 3 sodas and 2 were expired.. one 6 months past its date and one a month past its date at 4$ each I was a little upset… the gentleman we had when checking in wasn’t personable at all he was kinda acting like his job was an inconvenience and we checked in at 4:15… Breakfast was great pool and hot tub were good and room was spotless and comfortable…

Clean rooms, great staff and location was all great

The king suite I reserved through Expedia was NOT available. I was told by the front desk person that Expedia booked a room that wasn’t even available at that particular location. I was given a regular king room with a broken jetted tub the first night. After telling me there was no suite available during my stay, they gave me a Jr. king suite for the next two nights. It was nothing like the one Expedia advertised, but slightly better than the standard king room. I will not be using Expedia in the future because I was very disappointed in this experience.

rooms need remodel, dated, lots of free smells! :)

Staff was really nice and accommodating

It wAs a great stay

Everything

good breakfast and nice clean rooms