Overall Ratings & Reviews Royal Inn Provo

Out dated old furniture room needs remodeling over priced

Absolutely horrendous hotel. Would let an enemy book with this hotel. The room had spills dripping down ever wow. Painted over light switches, light switches coming out of the wall, and exposed screw in the bathroom door. The only thing that appeared clean in the room was the bathtub, and toilet. There was fluids on the window drapes. The drapes were also damaged, eliminating privacy from outside into our room. We had people above us, we were in room 125, with what we called a circus. Jumping slamming dropping at all hours of the night. Our door had a significant gap, allowing enough room for an actual hand to fit through the gap. I had to stuff it with a towel for security and privacy. The bedding was ripped, only one decent pillow out of eight. Wash cloths were stained dirty, bath towels were stained. The inside of the dresser drawers as well as the nightstand drawers were filthy. Disgusting. Laid towels inside of the drawers, was really hoping that we would not have any insects. We had bugs coming in from underneath the door. The window had no screen, and as a female traveling alone, I was unable to sleep comfortably and soundly. I didn’t wanna sleep with earplugs in or a mask on, with the gap under the door, my sleep was majorly affected.

I don't know if it was bed bugs or what but i got eaten up by something throughout the night in the bed and was itchy and had red bumps in the morning. Terrible nights sleep.

Thin walls,

I appreciated new towels and soap, coffee each day. The room 119 definitely needs some work on the walls and bathroom ceiling.

Old and run down

They have upgraded the rooms. Very nice and new.

The person at the front desk was very nice and helpful. Waffles or cereal for breakfast was ok and the coffee good. The condition of the facility was poor. The curtains were falling off and torn. The caulk around the tub had mold. The beds were very hard. There were huge gaps around the door.

Hotel was very difficult to locate. Clerk said it was Hotels.com’s fault. Service was non existent, clerk said nothing to us. Dirty room with old beaten up furniture, dusty old chair with stuffing coming out. Dirty carpet, no hot water, coffee maker was not washed since the last guest(S) $20 extra for dog but nothing provided. Breakfast was very minimal with no one attending to it. Only 3 tables in breakfast room. We would NEVER go back and never recommend it to anyone.

Staff was friendly and accommodating.

An old mom-n-pop motel with the Wyndham name will draw guests, but his is like no Wyndham property I’ve stayed at before. Old style springy beds, smelly pet room with chewed up furnishings and filthy furniture and old curtains, draft room with gaps around the door but you can’t control the heat setting. With no additional blanket, I used towels to keep me warm. Just don’t.

Good place to stay

This days in is run down and the conjoining doors don’t lock

An old Days Inn converted, sort of.

The room looked nothing like the pictures online. It was dark and dreary inside. There were crumbs on the floor between the nightstand and the bed, the walls had a layer of dust on them (you could see if very clearly on the darker wall), the nightstand had something sticky on it...over all the room did not feel clean. I could hear a lot of noise coming from the parking lot when I was trying to go to sleep.

I think this property was great for the price you pay and it gets the job done. I was most concerned about the cleanliness, but my worries were instantly laid to rest upon seeing the room and bathroom. Everything was clean and mold free. There were dents, scraps, and unpainted patches around, but this was more visually unappealing rather than unclean. There wasn’t excessive noises and I felt the property was well lit and safe. The breakfast consists of a waffle maker, toaster, slices of bread, butter, jam, milk, and three types of cereal. Everyday was the same thing, so we didn’t opt in for the breakfast really, but nice to know it’s there. Staff were friendly and helpful. Overall, great experience.

There were holes in the walls and unpainted areas. The bathroom door knob was falling off. Luckily I had a screwdriver in my car and tightened it.

Service was good. Enjoyed my stay.

Great service the property is in need of renovation. Excellent location you get what you pay for.

It was okay for the price.