Very helpful staff. Very clean throughout and modern hotel with very nice bar and restaurant areas. Excellent location for Caen Centre. Ample onsite parking. Overall great experience.

Lovely hotel convenient for the centre of Caen, restuarants and transport links. Staff were really friendly and helpful, and the breakfast was excellent. Our room was lovely and comfortable. Minor issue - the ambient lighting in the room was great but we could have done with some brighter lighting as well, as sometimes it was a bit dark. Excellent stay though.

Friendly staff

Check in was quick and informative. All the information we needed was provided. Breakfast was good with plenth of choice. The room was clean and comfortable. Location wSvery good with restaurants and bars close at hand. My big gripe is about the parking arrangements. I was advised that i could not book before arrival but clear dorections were provided. What was not advised was the fact that headroom in the underground car park was restricted to 2metres, and there was no signage at the entrance. My car with roof box is 2.2m. Once down the ramp and having scraped the top of the box i was obliged to remove the box before i could go further. I had to leave the car park, refit the box, and park in an unsecured public park. Response at reception was less than helpful.

First room had a horrible smell. Asked to move and was out in a room with lots of nicks and scratches on walls. And was changed from a room with a canal view, which I requested, to one with no view at all. Front desk staff came off as extremely put out to answer questions and address the horrible smell in the room.

Great location, clean, comfortable. Staff were friendly and helpful. Close walk to lots of restaurants and shops. Great breakfast as well!

Close to bars and restaurants. Rooms and property are outdated

Our room was comfortable and very clean. The breakfast buffet was better than any we have ever seen. Think of a breakfast food you would like--it was there; eggs, toast, pastry, bacon, ham, cereal, yogurt, two kinds of butter, several kinds of fruit, and machines that offered a full range of coffee types. Best of all, however, was the helpfulness of the staff. They greeted us warmly when we checked in and directed out tour guide into the dining room to meet us. We asked where we might find a pharmacy to by some band-aids, and they went into the back room and brought us enough that we didn't need to buy any.

All good except it lacked staff during the day, went to bar lounge for lunch one day, no one was there so after about 10 mins we went out instead. Reception was empty as well with phone ringing….

Hotel was great, modern, clean, easily accessible from the train station and a pleasant walk. Temperature was comfortable, breakfast was classic and good! Would definitely return if needed to come to this town again. Best wishes for continued hospitality!

Pretty new and comfortable! Staff very kind and supportive. To the garage just take the elevator inside!

Comfortable hotel very close to the centre. Staff very friendly and helpful. Parking available in hotel (€14) but for free in evenings on nearby quayside. Free WiFi fast and reliable (84Mb). Excellent breakfast(€21 full or €10 express formula). Surprised by size and facilities of Caen - usually bypass on way to and from Ouistreham. Definitely worth a visit. Loads of restaurants and bars near the hotel with a lively vibe in the evening.

The room was clean and basic. Nice to have water, some nuts and juice in the fridge.

Always excellent place to stay, perfect location, excellent service and breakfasts

Great location; very clean; staff was extremely helpful in answering any questions and giving directions.

What a beautiful Hotel... lovely size room, comfortable bed, and all spotlessly clean. Secure parking was nice, albeit €14 and a little tight to navigate, especially with a bike rack. If it had been any busier we probably wouldn't have got a space as its shared with the Ibis next door. Breakfast was plentiful and tasty. The staff didn't appear talkative or too happy - maybe they don't like late arrivals but hey. Overall a good stay, and the bonus was a late night drink on the quay opposite

Good hotel. Relatively clean. Room had a couple of service issues but nothing major

Good service, easy electric car charge

The designer sink did not drain properly. My back hurt after sleeping on the bed. There was tea and coffee in the room but no milk, and had to wait a while at reception to get some as there was only one person on the desk.

They charged me twice for same room. Now refusing to credit me back.