Overall Ratings & Reviews Residence Inn by Marriott Macon

Although a Gold member and coming in via Hotels.com was not offered a gift up arrival.

Everything was really good, front desk man was very polite and helpful. Nice to see customer service is important. Breakfast was very good.

Hotel is a little tired. No cushion covers on sofa. Weird!

Will be back.

We were there for 2 nights and booked 2 rooms. One of the keys did not work, it was already 9PM. I had to ask couple of times to fix the issue, eventually the door lock was not working.The lady in the front was not friendly. Near to highway and a lot of noise during night.

We had a nice stay except that when I placed the reservation, I chose a king bed and almost certain I did but got a queen bed. When I asked they said that’s all they have…would be really nice if the offered king beds in suites. Overall the stay was good. Room was spacious, breakfast was good. Parking was close. Didn’t get use the pool so can’t comment on that. Closehotel with good amenities

Wonderful staff and great facility

Excellent property we’ve stayed here several times passing through. Very quiet tucked away from the highway, lots of food options within a couple minute drive, staff is wonderful, rooms super quiet and spacious.

Breakfast was great.Rooms looked old but they tried to some what update the rooms with paint.

My stay was great! Check-in was easy, staff was more than welcoming. Price was reasonable. Overall grade A

The mattress for the pull-out couch had stains all over it. The doors and walls knock the room and bathroom were filthy. The blackout curtains in the bedroom were half ripped off the curtain rod. One bedroom was literally missing a closet door. The furniture was in very rough condition, and all the hardware and doorknobs were rusted out. Not at all what we expected for the price.

This property is in a great location, and everything was clean. However, everything seemed to need a lot of work. Our door would barely close like it had been knocked off the hinge. One of the toilets flushed as those it was constantly about to overflow. The fridge had tons of dents in it. The bathroom had tons of patch that wasnt painted on the ceiling. One of the lights/outlets next to the bed didn’t work. The side entry door was beat up. The wallpaper was peeling in the halls. The sports court floor surface was uneven.

Sorry, not much here. I arrived late and left early

Room was dirt LY and food left in pull out couch. Staff was helpful and worked with us to address.

I was charged $100 for having a cat stay with us.

We had to switch rooms twice, so once because the toilet didn’t flush well and second because the replacement room they gave us was a different room type than what we originally had. The staff was nice but the overall hotel does not feel like a Marriott’s.

Great stay after a long drive

They're great and clean.

First room had a smoker in it, we had to change. The 2nd room wreaked of human poop. We opened the window and went for a walk (winter by the way). We came back it was slightly better. Room after further inspection was just gross. Hair all over bottom of closet, dirty dishes put away. We left at 4am FULLY GROSSED Out.

enjoyed larger room