Not disclosed it was ongoing construction which I heard in the morning and throughout the day. No sound blocked as you can hear people loudly even late at night. One of the showers did not even turn on and then the worst was the couch smelled bad or urine possibly. Parking not linked well to building and have to take stairs to get to it and carry all luggage.

We stayed in a king suite, the room was clean and spacious. Bed was firm/comfortable, pillows were moldable. Best part were the amenities: laundry in the room (bring your own detergent), full kitchen, open concept living area, spacious bathroom with large shower (no bath). We were missing dish towel/cloth, coffee, extra toilet paper but they brought them up immediately after calling reception. The pool/gym area is nice and clean. Downfall is they are currently doing construction on level 7? so we had to get off the elevator at 7 and take stairs to rec centre, stairway is cold/salty in winter from foot traffic. The gentleman at reception was lovely, gave the kids a suprise bag. We were able to check in early and check out late without extra charge. Short walk to Byward Market with everything you need. Hotel entry is secure with secure enclosed parking as well. We will stay here again.

Beautiful clean room with friendly staff.

Very friendly staff, however there needs to be some maintenance work done on the property. 2 of the 3 elevators were out of service during the stay, making wait times unpredictable. The internet was also sporadic and not reliable for business calls. The room was clean and the kitchen well stocked with everything needed to prepare small meals.

The rooms were good, the staff at the front desk were very helpful

Room was very clean, staff come in each day and tidy up. Staff also extremely friendly and kind. A bit of construction going on but you barely notice. At night it was very quiet considering youre in the middle of the city. When back in the city this is the first place I would consider

All good

Great location.

Friendly staff

The room was very big, clean, and came with everything one needs when staying away from home.

Clean room friendly staff...great location..updated room

Room was clean and staff was very friendly

For the most part the room was clean. The baseboards need to be wiped down as there is dirt on them. No TV in room with 1 bed. Big bummer. Elevator was down so we had to walk 16 flights down!! Otherwise good stay.

Room was generally ok. Just on our arrival there was a group of intoxicated indigenous individuals who were very loud, yelling, swearing and causing a ruckus. It's a disappointment and frustrating the lack of respect. We had kids with us.

The room was excellent! Easy parking, walkable location.

Room was clean enough. Couch was gross. Dirty. And the noise was unbearable.

The suites were huge and spotless. Nice kitchen and living room, huge bedroom. Great location. Every thing is close by. Friendly staff.

Room was clean and staff very friendly

Room was spotless, staff were curious, location was ideal and the price point was great for a solo traveller.

Very large room and courteous staff