We liked the property location in tribeca. The room was clean, staff very kind. The breakfast was very good.
The only thing is about the reservation check in, it was very a grey zone about our rooms and their availabilities. At first, they weren’t available due to a leaking problem, no other rooms were available except one suite that was offered to accommodate both couples which we declined, then suddenly, other rooms were made available after waiting in the lobby for 20 minutes. We even have started to look elsewhere to find rooms in another hotel. At the end, all 4 of us had the sense that the hotel was overbooked and we were offered to stay in one room instead. It got all sorted out at the end but we had to insist. When we travel for a whole day, 9 hours drive, being exhausted, the last thing we want is to have problems with our rooms that were finally available after multiple versions of the story..