Spacious and clean rooms. Location is central to shopping areas and nice restaurants. Quiet hotel. The front desk staff was quite accommodating the day we checked in. Due to flight delays we got to the hotel outside the check in time. My husband and I got there about 10am got breakfast close by and came back to wait and they saw how spent we were and was able to get us a room for us to rest. I can't say thanks enough as we were traveling a day with no sleep. Thanks to these wonderful front desk staff. Each day housekeeping cleaned our rooms and refreshed towels and coffee. There is a little kitchenette that was helpful as we stayed 6 nights as part of my birthday celebrations. Wonderful front desk staff always helpful, personable and professional. Great value for money too. Thanks for a great stay guys!!!!

We had a wonderful stay. Location was perfect to the bell centre.. check-in was smooth and fast. Valet was great. Thank you

I have stayed here many times before. The room was clean, but could use a comfortable chair to sit in. I had breakfast there twice. The buffet selection was good , the resyarant was was nice and bright, but the coffee was weak. Overall, I will have no qualms about staying there again

Our rooms were not properly cleaned all the time. Beds are half-made and kitchen was a mess.

I was honestly surprised how basic the room was compared to the online photos. I’m not hard to please but if I splurge on a room for a much needed break, it’s a hard reality when there is a disappointment. Extra charges for parking and breakfast if you need those services as well. We ended up going home. I won’t be returning as I don’t see the value in what is offered.

Clean room, quick

We were in the deluxe king suite which had a small kitchen area, allowing for leftovers or drinks in the fridge and reheating in the microwave. Not essential, but appreciated. The nespresso machine was welcome but there were only 4 pods included with further pods available for purchase. King bed was nice and wide. It was a little firmer than we’re accustomed to but still slept well. Technology was a little older; i.e. could not cast to TV. Shower was in a tub, which was fine, but people taller than 6’ may find the showerhead a bit low. Fitness room was good. At least one of each machine you might want to use. Pool was not open when we were there due to season so can’t comment. Room was well cleaned every day. Location was suitable for access to downtown and Mount Royal. Most tourist places within 20-30 minute walk as well as easy access to underground Montreal and metro stations. Even on the 17th floor, traffic and construction noise was noticeable. It is on a major roadway so not unexpected, but something to consider. Overall, room was good, staff were friendly and efficient and location was ideal for the price point.

I understood that breakfast was free. Unfortunately it was not.

We found this to be the perfect hotel for our family of 4-two teens. The beds were comfortable enough, and they were kind enough to provide extra pillows when requested. The room was big, the kitchenette was helpful, and the halls surprisingly quiet. The blackout curtains were excellent and it meant the kids slept in while we went and explored the city. Great location if you want to be downtown. We had a quick walk home from a Bell center concert. The nightlife is vibrant so walking never felt sketchy. Front desk staff were always there and were super helpful. It was perfect for what we needed.

Well trained, attentive staff, great service and a nice "feel" about the horel. Excellent food at the Grrek restaurant on site. I went back all 3 nights I stayed. The breakfast buffet looked great at the hotel restaurant.

Good location, good price.

Great location, super friendly staff, staffed parking garage

Everything was smooth, clean, and all the staff was friendly and happy to help at all hours!

Some floors were quite noisy due to young partners staying in the hallways and being oblivious to guests in the adjacent rooms.

Perfect location for restaurants, museums, music venues. Hotel staff were friendly and responsive. Bedding and bathrooms were excellent. A great value for the money - and having a kitchenette was added feature. Would definitely stay here again.

Good!

This hotel is 10 to 15mins away from their downtown which is very convenient to the people who want to walk around downtown during the day and night. Staff is very accommodating and very friendly. They were able to accommodate our request for early check in.

Locationthe location was perfect for what we needed.

everything is great

Location is unbeatable. Only a block away from the metro and 2 bus stops within 5 minute walking distance. McGill University is opposite of the hotel and Museum of Fine Arts is also around a 5-10minute walk away. Front desk staffs are helpful and friendly. However, the room itself is old, the sink was clogged and we had to call the hotel’s plumbers to fix it. There’s a strand of hair in the bathroom’s towels.