Breakfast very poor, low selection an old constantly the contanairs were empty. Very narrow space so you have to wait till other will leave before you can pick some food. Staff unfriendly don't say or tell you much. You have to ask if you would like to know anything. Money driven staff no focus on customer service. Not recommended. Very loud on corridors no reaction from the staff.

From 2200 there shoulf be kind of quitwness in the hotel and staff did not much regarding running children on the corridors

very enjoyable stay. pity swimming pool wasn't open

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I would come back and i also recommend this hotel if you need a getaway for the weekend very relaxing

Good hotel on edge of city. Convenient tram links to the city centre.

Shower curtains could've been a little cleaner. Other than that, everything was up to expectations.

No air conditioning in most of the rooms. Staff are not helpful. Did not provide the amount of rooms I reserved and the hotel was overbooked.

Amazing place - friendly staff and very tidy place, great location

The cheap rooms doesn't have AC, 4 star hotel, incredible. Friendly staff, nice breakfast, no too expensive 14€, dinner for two in restaurant in Poznan overal

Fine hotel, friendly staff, good breakfast. Huge parking, basic doesn't have AC.

It’s a nice hotel for a three star

Great place.

Super close to Malta 😊nice food to and very clean, defiantly worth visiting

I was not told about the extra parking charges when booking, so found that disappointing and what is worse I found two hair in the bathtub. The issue had been resolved and cleaned but still in the current situation I would expect everything to be sparkling clean. My daughter s towel had dirty marks on it so we decided not to use it. Only stayed there as close to Termy. Breakfast was very good though.

Novotel is located in a good quiet location. Good in summer but far from town and shops.

Warm and welcoming personnel, keen to help with additional requests.

Nice and clean, good location, good breakfast

Hotel was close to a lot of sites. Staff was amazing and we would go back again.

The hotel standard room looked tiried. Stayed in many Novotel hotels in the past round Europe. This one bit dissapointing. Standard room bed matterace squicky when moved or sit on, child's bed not really comfortable either. Would not say we had a great night sleep. Reception welcoming and breakfast was good, glad that the scrambled eggs are made properly not powdered egg. Very good location if you go to Maltanskie Lake Therma and hotel offers a 20 % discount voucher at reception if asked. Booked for the ease to Therma and as stop over when touring Europe. Quite a distance from the Old town though you will need a taxi approx 7 -10min. Old town is beautiful and plenty of restaurants.