Overall Ratings & Reviews SLS Hotel, a Luxury Collection Hotel, Beverly Hills

Wonderful! Delicious rooftop food and drinks.

Love the decor of the property - very stylish and fun. Unfortunately, the service was slow at almost every interaction, from breakfast downstairs to answering the front desk when I called to getting a bell hop to help us with our luggage. They were fully booked, but that's when you need to staff up!

Stay was good. Expedia gave a wrong price to us. I will give 0 star

Was quiet and very serene!

Best part of the hotel is the rooftop and pool. Great location. Overall I enjoyed my stay. And I will visit again.

Great staff.

It’s very nice and clean . We will return for sure .

This property was a very old, re-modeled property. Many things are outdated. No ice machines, no water stations to fill up water, the pool was dirty and cups were every where. Inside the room, there were limited outlets for electronics, there was no refrigerator in our room and the lighting in the room was so dark.

This property is tired - I needs a complete overhaul . The staff was excellent but that is about it

Best broish stuffed french toast in Beverly Hills! Walk distance to Beverly center, target, genwa(Korean resturant) nobu mastuhisa! Also, Sushi by scratch insid of Hotel! Valet guys are so nice! Plenty of towel at bathroom!

I took my daughter to California (mother daughter trip) recently for UCLA USC and Pepperdine College tours. The SLS Beverly Hills was recommended by a trusted friend who travels often and also prefers a nice place to stay. This particular SLS was close to Beverly Hills/Rodeo for shopping; and just an Uber drive to all colleges (USC and UCLA) where she is interested in. We also visited local beaches and farmers markets just a very short drive from the hotel. The hotel is well taken care of, the staff is very accommodating and always helpful. The room was very clean and my 17 year old daughter LOVED the rockstar decor. I appreciated their car service who will drive you anywhere within a 2 mile radius (not pick up though). The rooftop pool/restaurant is also a VERY pretty place to sit in the sun watch the sunset or eat. Our ONLY complaint (which we kept to ourselves since he was so nice), would be the service at their restaurant on the first floor. The food was amazing, but it seemed like forever for our server to bring us the menu; the food; top off our drinks, etc.. Unfortunately he was talking amongst servers and seemed to forget we were there at times. I would recommend staying at the SLS Beverly Hills and will most likely stay there again with my daughters. Side Note - Pepperdine in Malibu (although only 1/2 hour away) now takes 2 hours to get to becuase the freeway is closed due to past fires. ALSO they are checking IDs to get in/residents really only).

I’ve stayed at the SLS Hotel Beverly Hills many times over the years, dating back to when Sam Nazarian and SBE ran the property — and unfortunately, what once made this hotel special has completely eroded. Under SBE, the SLS was bold, vibrant, and detail-driven — every visit felt curated and personal. From the staff to the design to the service, it had soul. Now, under Marriott’s Luxury Collection, it’s become yet another generic high-end hotel trading on faded prestige. The rooms no longer have that edgy charm and service feels reactive rather than anticipatory. The bubbled and worn carpeting throughout the venue are testament to the hotel’s fall from once meticulous standards. The rooftop pool and restaurant are a mess and in need of a deep clean at a minimum - just looks drab.

Na

The hotel was very comfortable and met all my needs but the best thing is the great service the staff gives.

I was not happy at all that they gave me a room overlooking and right on top of the garbage collection. I heard truck noises multiple times. I enjoy a high status at Expedia and member of Bonvoy and really disappointed they did not take care better with the room. In addition, you cant eat after 9.30pm in the restaurant. I wont stay again.

A true 5 star service

Been back for 15 years

The staff here is fabulous. Friendly and efficient team members. We would stay here again.

It was good..I booked a terrace room ..I thought it means top floor but it was not .i think it was my mistake..secondly I thought breakfast is included..they close roof top too soon…

Always love staying there the breakfast is to die for ! Great Location!