The staff helped us when we really needed it. We had an emergency and they couldn't have handled the situation any better. They are very friendly and professional! Thanks to all.

This hotel is great! We stayed there twice because of how much we enjoyed it. The people that work there are phenomenal, every single person that we interacted with was simply amazing; the porters and the front desk people are kind, friendly and always helpful. The localization is perfect, half block from Avenida Paulista, near the subway, lots of places to eat, a shopping mall, Masp museum, coffee places, etc. Paulista avenue closes on Sundays and Holidays so its great to just walk around. The room is comfortable, beautiful and very clean, the shower is excellent and the air conditioner helps a lot on days that are hot in Brazil. The shampoo, conditioner and liquid soap have a wonderful aroma (my favorite from the brand L' Occitane au Brésil) and I loved that complimentary havainas! The pre check-in was also very helpful, made everything faster when we got to the hotel. I would definitely stay there again when I visit Sao Paulo!

This hotel is perfectly located just off Paulista Avenue, with a shopping center next door and plenty of restaurants within walking distance. Check-in was quick and seamless, and the staff were consistently friendly and helpful throughout our stay. We were warmly greeted every time we passed through the lobby, which made the service feel genuinely welcoming. The room service food was excellent, and our room was very comfortable. The bed, pillows, and linens were all high quality and made for a great night’s sleep. The bathroom was spacious, with a combined shower and bathtub that had strong water pressure. While the building is a bit older, it is very well maintained and absolutely lives up to its five-star rating. We also appreciated the thoughtful touch of having power converters available in the room for guests who may not have brought their own. Overall, we had a wonderful stay and would happily return.

Amazing staff, service, hotel and location. Exceptional! Would definitely return!

Super location and lovely staying in this small hotel where I felt very at home. Smiling staff who knew my name were very willing. Amazing breakfast! I would note the pool is very small!

Bueno el hotel estaba tranquilo y la atención magnífica , no le gustó que el aire sonaba muy duro que despertaba

Ac was great, shower pressure was very good and bed was comfortable.

Excellent staff, friendly, cozy room, yummy breakfast!

Staff was so helpful in accommodating. Everything was clean, prompt response. This might be one of the best days I’ve ever had. Surprisingly, very good breakfast

Clean rooms and super friendly staff

This hotel is simply everything we could have hoped for in São Paulo. The rooms are tastefully decorated with real elegance—nothing over-the-top, just refined and beautiful details that make you feel instantly at home. The dining room is a true breath of fresh air: so cozy, warm, and inviting, it’s the kind of spot where you actually want to linger over every meal. The staff? Outstanding—professional, genuinely polite, and always ready to help with a smile, making every moment effortless and pleasant. We’ve stayed in many places, but this one has ruined us for anywhere else. From now on, whenever we’re in São Paulo, this is our only choice. Highly, highly recommend!

Very pleasant and comfortable stay. Loved my executive room though i didnt have a great view (i had to keep the curtains closed because my room faced the mall). Excellent service and the food i ordered via the room service menu was delicious. Breakfast was also wonderful.

This was a lovely centrally located property just off Paulista Avenue. It was clean quiet and safe and very comfortable. The breakfast was lovely with the option of a la carte items. We would certainly recommend this property to anyone wanting to visit São Paulo.

Everything was excellent. The helpfulness of all staff was a highlight. So very attentive and mindful of our wellbeing and enjoyment of our stay.

Great room, great reception.

A new and clean facility. The room was wide enough and breakfast was perfect. I got a welcome drink at a nice bar.

Very good location and breakfast. Beautiful comfortable rooms.

Lovely location, room, food and the hotel staff are very considerate and friendly. Enjoyed my stay very much

Great venue, amazing buffet breakfast, impeccable friendly service and the location in central Sao Paulo is superb. In terms of value for money, I’m extremely impressed!

Great service and food.