My son and I had a lovely time at the hotel. The ladies looking after the breakfast and cleaning were absolutely lovely and so helpful. They interacted with my son and made sure that I was able to enjoy my breakfast despite a very clingy toddler. I took away one star because it wasn’t as family-friendly as I expected. There was a little warning when I booked but it was still not as I expected. There is a lift inside but none outside. Travelling by myself, it was difficult to manage the buggy, luggage and toddler at the same time. Despite visibly struggling, the people at reception did not try to help and open the door for me. A guest actually helped me. That was a bit disappointing. Overall, the ladies made up for that but I might not return.