Verified Traveler
6.4
/10
Reviewed 7 week(s) ago
The check-in process took a very long time. Even though I checked in at 6 PM, the room should have been ready by now, but I had to wait a long time. The lobby where I waited was also very hot; I recommend installing air conditioning.
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Accommodation's Reply
27 Apr 2026
Dear Verified Traveler,
Thank you for taking the time to share your feedback. Please accept our sincerest apologies for the challenges you experienced during your stay.
We constantly strive to improve our overall guest experience and will use your feedback to guide future service improvements.
We do hope we will have the opportunity to welcome you back again in the future and that we will exceed your expectations.
Regards,
Management Team
Thavorn Palm Beach Resort







