A great place to stay with kids.

The room was decent. Property was nice. Nothing ever seemed open. It was unfortunate that we had a typhoon warning during our stay. No where to sit and have a cocktail till later. The Japanese teppanyaki restaurant was insanely expensive and not very good. It’s really far from most everything which we didn’t realize until we got there so we opted out of our last night and booked a room by American Village. Staff was very nice though.

An exceptional experience.

大きい施設、美味しかった朝食、アメニティにも困らなかったし、お水もいつも補充され、良かったです。一つ言うならばシャワーの排水口が詰まってて嫌でしたが、伝えたらすぐに直してもらった。

Amazing beach get away. Needs a few more activities for kids around the pool but the most amazing food we ate in all of Japan!

This was our first visit to Ishigaki. The hotel is a bit removed from the airport or sea port, but the sunrise and calm views more than make up for it. Staff is excellent!

Everything was amazing. The team are so warm and welcoming. Food was delicious and everything on the resort is spotless.

Friendly staff, clean room, and we loved the beach!

Amazing service .

very good hotel

Large room and great amenities .

Room: beautiful, clean, large Breakfast: good but needs clearly marked vegan options Lunch: every day at the Saltida restaurant was amazing. Served by the wonderful Gagan who is a truly brilliant member of the team. The vegan salad is delicious. Beach: needs a good clean Location: brilliant and not far from the main part of the island/port Overall a wonderful stay.

We had an Ocean view room. The room was clean and well attended. The hotel is a resort with a couple of pools, a few restaurants and lounge. We used the lounge and Soltida,a more casual restaurant. The other two restaurants looked very nice, however quite expensive. The breakfast buffet was very good. Large selection of western and Japanese foods. The front desk staff was always very helpful to arrange dinner reservations and taxis. The hotel is a little bit too far of a walk from downtown, especially in the heat and humidity. There is a bus that runs to downtown however we did not use it. Taxis were inexpensive. The hotel provided free parking as we had a rental car that we used to explore the island. Ishigaki is definitely a nice tranquil island and a nice break from the hustle and bustle of the bigger Japanese cities.

Terrible value for the money. 950 for small can of soda (135 in Family Mart) No water available at pool until noon was unacceptable. 32 degrees at 9:00. In order to stay hydrated, you had to walk into the gym to get a tepid bottle of water. At noon they would bring large jugs of cold water for the guests to drink, but not before then. The meals were average at best, and incredibly expensive. Would not return , or recommend. Very disappointed.

Positive: - The breakfast options were good - The main pool is big and looks good - The staff was polite and helpful (although not as much as one would see in other parts of Japan) Negative: - The hotel looked a bit dated - a DVD player in 2025 isn't really necessary... - Key places for a good vacation experience needed better cleaning/maintenance (balconies, windows, pool slide, hotel beach, etc) - Charging "resort fees" of less than one percent of the total reservation price feels cheap - just add it to the overall reservation if it's really necessary and keep the experience of enjoying the stay without dealing with such small fees - The pool bar needs more variety

That’s not a 5 stars, maybe a 3.5. The room wasn’t clean and the opening hours of restaurants and convenience store was to short.

Beware...We didn't know when we checked in (being from very far away) that the amenities that enticed us were only available in the Bayside area. We were located in the Oceanside. It was older and needed updates and repairs. There was nowhere to sit or dine outdoors, even though we traveled far to be in a tropical environment. Since we were unhappy with the accommodations, they offered us an upgrade to the Bayside area for one night-our last night there. This last night was the most enjoyable time we had there. It was very beautiful and comfortable. The beach at the resort is not worth visiting, so if that is important to you, know that you will need to find somewhere else to enjoy a beach experience. We went on a fishing tour and a snorkeling tour which were fantastic. I also took advantage of the spa on location. It was a nice experience. Our party included children teens and adults.

The hotel is beautiful and well located on the beachfront. We had a stunning view. The room was spacious, clean and beautiful. The only thing we were very disappointed in was the poor level of English in the reception area. It was painful and at times impossible to inquire about anything. They have a service app that was helpful with most things but when it wasn’t working or it wasn’t a simple matter and you have to go through reception it is very difficult.

Overall, our stay at ANA was a delight. Breakfast options were plentiful and upscale (especially the Japanese offering) and service was always friendly and top-notch. My only suggestion would be to have a small section of the pool reserved for adults-only, as I felt the property was more so geared towards children (all three pools) and less towards adults/couples looking to relax.

We decided to upgrade to a club benefits room which was a great experience. We really enjoyed breakfast, tea time and happy hour. The resort is beautiful and the pool was heated. My husband did a round of golf which he enjoyed. The only con was free weights in weight room only go to 10kg.