there is hidden charges...they forced to pay USD30 per day to use lobby restaurant food and beverage...

Okay front office service, room service, pleasant room, clean and enough space.

great location.. room is big.. having great breakfast

Previously W New York but changed to The Maxwell (still under Starwood Group). The room is modern & nice, fits 1-2 persons very well. The location is perfect, near Rockefeller Building, Times Square, and 5th Ave. The staffs are nice and reliable. Pricing-wise, it's very affordable compared to other NYC hotels nearby. They don't have coffee machine inside the room, complimentary coffee will be served from 7am to 8am in the lobby. This was my 2nd stay, but it's still as wonderful as the 1st one (under W). Would recommend anyone to stay here!

Great location, new facilities, nice room, comfy bed. Perfect stay!