They aren’t as expected but very accommodating to our family

They made us pay for the parking separately, but it wasn’t written on the listing that parking is not included.

The only thing good about this place was the beds were soft. The room smelled like an ashtray the AC was set to 14 so when we arrived at midnight the place was freezing. Very disappointed at the cost for this place

We were placed in the back. No photos show this area. Was disappointed and was not happy with the hotel, the area, the grounds, the room.

The one light in our room was not strong. The bed was not comfy at all. The room definitely needs a touch up, but just to sleep for the night, not horrible. Staff was really nice though!

good location between welland and niagra

Room wasn’t the cleanest.

Pillow and bed not in good condition.Terrible air condition too noisy we couldn’t sleep at all.

The bathroom had not been cleaned. There were fecal streaks in the toilet and whiskers in the sink. This is a very run down and poorly maintained property. We left shortly after check in.

Staff is helpful, room is clean and parking is lots of space.

Have stayed here a few times. Room is clean and staff are great !

Staff were nice, the property is tired and needs some updating but the price was right. Can't understand why we have to pay extra for parking though!

It's acceptable, every thing is OK overall, staff was nice/

For the price point it was good. The staff was helpful and the stay was what we expected for the cost. Parking was an additional $10, the room was tidy and had ample towels. The continental breakfast again matched the price point. Just be aware of the distance from the hotel to the falls, however it was an easy fix as we found $10 parking within a ten minute drive.

It is unfortunate that updated photos are not required regularly on the site. The staff were friendly enough but the place seems to offer long term stays for transitional people. We almost drove home and did not stay. It is very loud, walls are very thin. Parking is additional $10. I did not feel safe. Property littered with cigarette butts. I would not recommend this property and would never stay again.

It served the purpose

About 6-7 miles(15 min) from airport. Across from Maria’s pizza. Clean. Good water pressureAll good. Mattresses were not comfortable- hard and could feel springs.

Morning staff was rude though the night staff was understanding and helpful

Clean room, drinking water and bath soap must be provided. There must be coffee as well in the room

First room we had smelled like smoke, tv was not working and toilet was broken. We were moved and second room was better although the air conditioning/heating unit was dirty and blew dust and debris onto one of the beds.