We were in town for an event and a group of us had several rooms. All of them smelled moldy, and the AC struggled...the units would say like 60 degrees but it definitely wasn't. Also the pool was closed which was disappointing because the pool was one of the reasons we picked that hotel.

Staff was very slow with check in. The room appeared to be clean, bathroom run was peeling and cracked, the parking lot lights were too bright to the point that it looked like it was daytime, poor curtains/not blackout curtains, and the worst part is that there were bed bugs. My son and I both discovered bites the next morning.

Great place for overnight stop to continue on our trip

The room was clean and spacious. Friendly and helpful staff.

It was a quiet and refreshing stay after our trip to Cumberland Falls. Enjoyed very comfortable beds and slept great! Bathroom was very clean and had special cabinets for clothes storage along with iron/ironing board. Design is very detail oriented with the guests in mind! Staff was very kind and helpful for our needs.

I liked that everything was clean. Bed was comfortable. Will stay again

The stay was good we enjoyed it. However the breakfast and breakfast area were the worst! I would stay again but plan to go else where for breakfast.

My room was wonderful, so spacious and clean. I wish i could have stayed longer than one night. . I dont have anything negative to say about the property.

The smell, the rooms, the expired elevator, the food, the key cards never ever worked, the light bulbs were burnt out, the shower had zero water pressure, there was tons of mold in the showers, the pool looked disgusting, the weight room was sad, the recommendations for good restaurants was pizza in a gas station.

Friendly check in, made the whole process a breeze. As always, clean and comfortable.

Queit night thank you

I like the location of the hotel as it's close to everything and only 30 minutes from Cumberland Falls, but it backs up to run down motel that's literally right behind the comfort inn. There are a few shady looking people hanging out in the back area. The bed is not comfortable at all. Probably the worst sleep I've had ever. The key didnt work on day two and we had to habe that fixed to get in our room but annoying. When we had our arms full trying to get in the room.

I didn't like my ice pail in the trash can. Other than that, it was all good

Friendly and caring staff

The shower was dirty when I checked in and the lights in my room did not turn off. I checked in late and had to be up early so just dealt with it and slept with the lights on all night

I checked out in the middle of the night. Saw 2 roaches. The comforter had stains. The bathtub leaked into the whole room. The ice machine on our floor didn’t work. The wall beside my bed was just open, like a piece of the wall was literally gone. Just awful, and roaches are an absolutely not for me.

The property was good on a clean place to stay but it is near Interstate 75 and busy truck stops, very loud during the night. Room clean and breakfast sufficient. Take a white noise machine to help drown out the loud area, no fault of the property. It is a much needed hotel for the area and appreciate the overnight stay close to my parents home. Wish the front staf had been friendlier in my hometown, however she was prompt and effiecient.

Internet was out.

Helpful staff

Nice pace to spend the night