Overall Ratings & Reviews Grata by Centrum Hotels

We express our gratitude to the hotel staff. I would like to note that everyone is very friendly and polite, so the atmosphere of a good rest and excellent mood is created. We have already been here twice, we hope to come again! Huge thanks to everyone!

Good value hotel in central Vilnius. Breakfast good except last day when there was insufficient spaces for a large number of guests which made getting a table practically impossible

Great location and space in the hotel Buffet breakfast was awesome too.

Stayed in a single room on the 5th floor. Even with the fan, I was sweating in the room and had trouble sleeping. It wasn’t even that hot outside. Stayed 2 nights, breakfast is decent and it’s not too far of a walk into the old town.

Very good-value hotel Just a ten minute walk to bus stops. If you plump for the top floor,[five] bear in mind the lift only goes as high as the fourth Beautifully clean bathroom but my room had tea/coffee sashays but no kettle! Never mind cold coffee instead! Also the hot water does take a long time to go through i found. Also watch out for the early breakfast restaurant coach party .I would come back an hour later if you don't like being jostled!

Quiet location, excellent breakfast.

Breakfast was leaps and bounds past any hotel that I've been to. Awesome on that. The room was small but sufficient and i kinda liked it that way. I'm unaccustomed to not being able to control room temp. Not a biggie bc it was change of seasons. I booked partly for the airport shuttle that turned out to not be free. It seemed far from everything else interesting. If i had transportation, it would have been the perfect spot.

A well located hotel just outside the old town and walkable within 30 minutes. Lots of bars and eating places nearby. The airport bus only costs €1 and takes you near the hotel. The reception staff were grest bug some of the serving staff at breakfast were a little unfriendly!

The hotel was clean and the staff were very friendly. The breakfast was good and there was plenty on offer. The only downside was the lack of hot water for the first two days due to a district heating issue.

Good overall

Had a very pleasant stay in Vilnius. The hotel staff were friendly, helpful and pleasant . The hotel was slightly away from downtown in a quiet area and had to get a taxi everywhere .

Outdated and not clean room

Budgety place, but quite clean and comfy. Room was fairly spacious and very quiet, no shower gels or shampoos though.

Stayed for one night before flying abroad. Everything was fine before something horrible happened. Wanted to take blanket from the wardrobe when gin bottle felt in on feet and broke the finger. So I’m just thinking how housekeeping are cleaning rooms if they can’t even collect empty bottles? Thanks god I wasn’t there with my young child, don’t want to even imagine if it could hit his head. Needed to chase an apology from staff, promised to call, they didn’t just went I said nobody contact me, Kristina phoned, apologised said will make my next stay better, still waiting for it to happened :)

Tge ejevator stops on the 4th floor and you must walk up the stairs to the 5th floor. Head space is restictrd in the room especially in the shower. An adult cannot stand while using the shower!

What is stuff is it rude

L

Layout not intuitive get lost around the property, flickering lights in the bath room caused eye strain, door would not close, location out of the way, no foot options anywhere close

Awesome hotel, very polite and helpful employees!! Breakfast was delicious, I would definitely stay there again.

Very clean and tidy