Overall Ratings & Reviews Quality Inn & Suites

The room was practically immaculate, only things I saw that were a bit off was the microwave was missing the front glass piece and there was some things on the ceiling. Honestly I would still stay here, but next time, I’m double checking the ceilings in the rooms.

The property hasn’t provided the type of the room in accordance with the customer’s reservation request. I haven’t received the rate difference. Never ever again.

The mattresses were very old. I requested a board under the mattress. I was assured it would be available. Double checked at check in but never got a board or the decency of a. Phone call sayingg it was not available.

The hotel mascot "Ivy" ... I even got the innaugral Ivy stickers!!!

I like Continental breakfast

I enjoyed my stay and will be booking again it was super nice

The breakfast was awful, there was nothing available except juice, minimal choices, no yogurt, no breakfast meat, only a couple of bagels and waffle. Also the hotel charged me twice and it still isn’t off my credit card, instead of charging me 450.00 they charged me 880.00!! I’m still waiting for the refund.

👍

Liked everything about it

I liked everything about it

It was great for a weekend get away

Staff is great. Room is clean and quiet.

Loud annoying people in the room next to us, staff didn’t want to address the problem so I had to. Problem solved, but why should I be the one to do it?

There is nothing bad I can say about the hotel. Everything and everyone was amazing.

I had room 163 and the outside door didn’t seal very good but other than that it was comfortable

The front desk staff was amazing. She was extremely friendly and helpful during my whole staff. And i feel like she went above and beyond to accommodate to me. And that is why i did not bother her with this next part. My room wasn't properly cleaned. The bathroom waa the cleanest part of my room and my sheets were cleaned. And because of that and because of the front desk lady i did not complain. And i know if i would of said something to her she would of immediately switched my room but i was already tired and unpacked. So that is on me. The carpet was covered in visible dirt and ashes. Food and alcohol was left in the refrigerator. And the table surfaces were sticky and dirty. The phone in the room did not work at all. And the toilet paper rolls were both near empty. Again the front desk lady already went above and beyond for me. And i was tried after work and traveling and already unpacked before i noticed. And im positive if i would of said something i would of been moved so again that is my own fault. And i have stayed at this hotel more than a few times. Cleanliness has never been a issue with this hotel before. My rooms have always been up to acceptable standards. I do have photos but it's not allowing me to upload at this time.

Good

Frant desk staff were amazing and very helpfull. Highly recommend staying here

The tv and telephone didn’t work in my room. I spoke with the staff about it and they were going to send maintenance to take a look at everything. Maintenance never came the 2 days I stayed. Housekeeping stopped by and also told me that maintenance should be by to check things out but never did….

Easy access for a quick stay. Staff was helpful and room was clean.