Small rooms with low ceilings in a great location. The hotel lobby and staff are excellent and they accommodate me with early check in at 8:30 am! Hard to beat that level of flexibility!

Absolutely fantastic from start to finish - stayed here 16 years ago and it’s just as good if not better…..

Very clean and tidy boutique hotel. The staff was all very friendly and attentive. We had a fabulous stay.

Nice room

Perfect in every way

The staff and hotel were excellent couldnt help enough nothing too much trouble. Will definately be staying thrre when in London.

Lovely room, great bar, friendly and accommodating staff. Loved it!

Loved our time at Milestone. Excellent staff and rooms. We brought our 20-month old girl and felt right at home. Food and tea were great. Would highly recommend to anyone visiting London wanting to stay in an excellent location.

Amazing. This is a traditional hotel with immaculate, old skool service and attention to detail. The staff are courteous and polite and do everything to make you feel at home - if only it was! Great location right opposite the park and conveniently situated for transportation. 10 stars!

We absolutely love The Milestone and wouldn’t stay anywhere else in London. Every visit feels like coming home. The staff are genuinely lovely—warm, attentive, and always going above and beyond to make your stay special. The atmosphere is elegant yet welcoming, and there’s a real sense of comfort the moment you walk through the door. It truly is a home from home, and I can’t recommend it highly enough

Staff are very friendly and helpful and breakfast Was great 😊

Gorgeous room (we’d been given a complimentary upgrade). Very polite staff, wonderful hotel. Breakfast was lovely, but I’m glad we had a hotels.com discount as I don’t think it is worth the full price. Love all the artwork around the hotel, and the fact this is the largest single private collection of Sem’s work.

We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.

Perfect!

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.

The stay at the Milestone Hotel was absolutely phenomenal. The most impressive thing about the hotel was that the staff. From Tim as the doorman, and Jorge and Stephen as the Concierge staff, we were well taken care of and they truly represented Milestone's 5 star status. The room was also outstanding with a lot of character. We stayed in the Matisse suite with authentic Matisse artwork. Wow! When we return to London, we will stay at the Milestone...a truly top notch hotel.

Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...

Wonderful hotel, I will be back

It really does not get any better!

Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.