UNSAFE FOR FEMALES! The room door is missing the chain and/or bolt lock, and the deadbolt panel was crooked so the deadbolt didn’t work. There is no peephole either, so when a man started pounding on my door at night, I was concerned. The front desk staff came up and didn’t see him. I asked them to review the cameras- NO CAMERAS! I would advise against this property.

Front desk agent was fantastic!! She was so helpful

For a 4 star hotel the stay was disappointing. The room was very tired with minor damage to walls and doors throughout. There was leakage of oil from the door closer running down inside of the door. There was a big crack in the shower tray. I have stayed in a few Mercure hotels before but this was definitely the most neglected room. On a positive note the location is very handy for the railway station and about a five minute walk to the centre of town. Not value for money.

Great location, friendly and helpful staff. Room was very clean and spacious

The train direct connections ( we came in via Turin and left for Paris, with a trip to beautiful Annecy in the middle. Fantastic breakfast!

Hotel muito bom e com excelente café da manhã

The room was clean and well maintained. Very well Located opposite the train station! And strangely no noise was heard despite the area ! Walking distance to the old town, restaurants and hospital.

All was perfect!

Great hotel, quiet, comfortable beds & so close to the train station.

Auch bei unserem 5.Besuch in diesem Hotel waren wir insgesamt sehr zufrieden, das Personal ist sehr freundlich und kompetent

Very nice location and facilities

The hotel was situated opposite the station so was convenient for our onward travel. The hitel wasxquiet, clean and the staff were welcoming and helpful. The breakfast choice was excellent

Nice hotel. Very clean. Excellent breakfast with local products. However beware of the groups booking there. They go to the Breakfast and there is nothing left after their passage.

Ampoule au dessus du lavabo grillée. Petit déjeuner, œuf brouillé ressemble à de la purée, personne n'en prenait , à été signalé.

A three day stop over. Very convenient for the train station and close to the town centre.

While the room was lovely, it was next to the elevator shaft, which was creaking. So every time someone used the elevator, there was this low-pitch, long creak audible in the room, which was rather annoying. Also, I was staying on the 6th floor and the lift on the right had a faulty 6th floor button. It took almost a minute for the front desk lady to activate it.

Very friendly staff, eager to practice their English! Gave us a map of the town, so we could take a short walk.

The room was too hot and the air-conditioning didn’t work. We had to open the window which meant we heard street noise. We were given an accessible room which we hadn’t asked for and which was slightly inconvenient in the wet room. Good location across the street from the railway station and close to the old town.

Chambre propre, mais odeur d'humidité dans la 316

J’ai séjourné dans cet hôtel pour le travail. Bien situé très propre et le personnel très agréable et accueillant. Bémol: les matelas qui sont durs. Mention spéciale à la dame qui s’occupe du petit déjeuner, très gentille et très serviable