Buen hotel, muy conveniente para estancia en ruta por la facilidad del aparcamiento del vehículo o bien para los viajeros de tren, la estación está tan sólo a unos pasos.

Excellent experience all around. Peaceful retreat in the heart of the city centre.

well located , nice commodities … and very nice staff

Nice hotel. Professional and friendly staff

Was very impressed with the service and cleanliness of the facilities. Convenient location directly across the street from Challes Les Eaux train station. Breakfast was great!

My husband ended up in hospital for a week and the Hotel was amazing. They went out of their way to ensure I had everything I needed including finding me a room even though they were fully booked. There is lots of parking out the back but on a busy weekend it can be hard to get into the carpark as there is no reservations. Just another minor thing. In English the laundry sheet says if the articles are at the reception before 9am you get same day service. However I was charged for express and not same day. This is only a minor thing but I needed clean clothes for my husband. An excellent hotel and would highly recommend it.

Good all round services

Bom hotel, bem localizado em frente a estação ferroviária de Chambéry. Equipe simpática, bom quarto e estava bem limpo.

The hotel is renovated and very nice. Clean and great helpful staff. An excellent place to stay.

Nuit blanche car chambre au 6eme étage sous les blocs clim. Bruit infernal toute la nuit

Excellent breakfast with a lot of choices. Everything was delicious and very fresh.

Hotel very centrally located. I injured my knee and they were very kind with ice and also giving us an additional hour for checkout. Nice clean hotel.

UNSAFE FOR FEMALES! The room door is missing the chain and/or bolt lock, and the deadbolt panel was crooked so the deadbolt didn’t work. There is no peephole either, so when a man started pounding on my door at night, I was concerned. The front desk staff came up and didn’t see him. I asked them to review the cameras- NO CAMERAS! I would advise against this property.

Front desk agent was fantastic!! She was so helpful

For a 4 star hotel the stay was disappointing. The room was very tired with minor damage to walls and doors throughout. There was leakage of oil from the door closer running down inside of the door. There was a big crack in the shower tray. I have stayed in a few Mercure hotels before but this was definitely the most neglected room. On a positive note the location is very handy for the railway station and about a five minute walk to the centre of town. Not value for money.

Great location, friendly and helpful staff. Room was very clean and spacious

The train direct connections ( we came in via Turin and left for Paris, with a trip to beautiful Annecy in the middle. Fantastic breakfast!

Hotel muito bom e com excelente café da manhã

The room was clean and well maintained. Very well Located opposite the train station! And strangely no noise was heard despite the area ! Walking distance to the old town, restaurants and hospital.

All was perfect!