The buffet breakfast was phenomenal. The staff was super helpful. Our room was cleaned everyday. The beds were on the harder side but still comfortable for me personally.

Un hotel maravilloso La limpieza, el trato de todo su staff, muy tranquilo y muy bien ubicado. Volvería sin pensarlo.

Our room was nice it was for 3 ppl and we had 2 bathrooms. The ladies that cleaned our room were top rated compared to other stays I've had on other hotels. The staff treated us great and accommodating. I loved the breakfast and its variety. Fruit was fresh and delicious. I couldn't thank enough the lady that cooked my food. Security was 100 in a good way only bad thing that they wouldn't let our other 2 friends come to our room so we could all get ready together. But that's top Security for you. This hotel is 100% for a family stay no partying 😅. The pool was great and clean. Hotel is in the middle of downtown so if you don't have your own transportation you'll can either Uber or take public transportation like we did. Theres quite a few good restaurants around the area. I would definitely stay there again. My only bad review is for hotels.com who falsely advertised transportation to the airport. Other than that great stay at Adhara Acienda cancun :)

Great customer service all around. From when you book your stay and when you are on the hotel. Breakfast was amazing and complete. Great premises, clean and well maintained.

I didn't use the airport shuttle and the taxi guys at the airport gouged me mercilessly. Use the shuttle and save yourself AU$100 one way. Better still get an Uber and save AU$145 one way. The Hacienda is Spanish quaint. great for families and excellent location.

Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .

Had a pleasant stay at Hotel Adhara. The rooms are comfortable. Loved the Chaya drinks. We did experience a frustrating start with the beach shuttle—contradictory booking instructions led to us being told it was full, despite arriving exactly when told. However, the management was professional and settled the issue by offering us a compromise 11:00 AM transport to the beach. I appreciate a hotel that listens to feedback and makes things right. Good base for exploring Cancun!

There was 6 of us travelling, two older teens and finding a comfortable room for all of us has always been a struggle. Especially during spring break and where prices are already super inflated! We stayed in the suite and it completely surpassed our expectations! Lots of room, two bathrooms and a little kitchen area,it was like the older boys had their own apartment within our apartment! The grounds are clean and the pool area is great! The area is very safe and walkable with great markets, supermarkets and places to grab food. Just be careful where you step especially in the dark as the sidewalks have lots of holes in them at times. Also super close to bus station if your planning to do other trips. Staff is helpful, there is free shuttle to the best beach in the hotel zone and the shuttle they can arrange to the airport is reasonable also. We would definitely stay here again!

The breakfast buffet was not included. We looked at it once and werent impressed, so went elsewhere.

Very good

Looked good, have time to use it

All was perfect! The staff were excellent & the property was exceptionally clean! Please pass on my thanks to all your colleagues!

The room was okay, nice pool area, breakfast could have been better

All good

We stayed in the executive suite with a king-sized bed. Everything was spotless, very kind and accomodating staff (they even let us check in an hour early!), breakfast was good. If you're looking for convenience, the area is walkable to the ADO bus station, several parks and shopping centers, and offers a complementary morning shuttle to Playa Lagarto or the Isla Mujeres ferry port. Free coffee and filtered water stations, too.

Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.

Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service

This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff

Staff was very helpful and friendly.

Everything was godd, except the air conditioner makes a lot of noise at night, and it continues to run even when turned off.