Reception staff helped with taxi twice: good. They could not help me with ATM. Your ATM does not take VISA: bad. They would not help me convert US$ or Euros: bad. They extended my check-out time so I could meet my ride. excellent! They fixed my TV, which would not turn on: good. They did not set up my account to allow me to charge cafe meals to my room. No big deal, but the cafe staff could not understand why. Breakfast is very good, especially the omelets. Dinners in the cafe were good. Air conditioning (AC) is inadequate. With it on, the room was unbearably hot and stuffy. I had to open the window and use the chair to prop it. That turned off the AC. The noise from the street (sirens and loud cars or motorcycles) was very bad. The shower door (room 446) repeatedly came loose at the bottom. The room was too small and crowded. It is hard for a handicapped person to walk around the bed. There was no chair for sitting and reading: bad.

There should be an ATM that takes VISA! Air conditioning is inadequate, so I had to keep window open and endure the noise. Staff helped me with late checkout. Thanks!

The AC wasn’t working. Had to move to 2 different rooms and it still wasn’t working. Horrible

Very good property and delicious breakfast

Good quality hotel, what you would expect from a Radisson

Ok for one night stay

Wymaga już odświeżenia ale ogólnie ok

Air conditioner not working. Cant setup thermostat swish - not working ,plywood in windows.

Check in was great, room was nice & and the women at the front desk were very helpful. The morning of checkout I accidentally knocked a lamp off a table and it pulled the cord apart. Not thinking I went to pick it up and got an electric shock when I touched it. I notified the front desk and the male who answered asked if I would like him to send someone up. (why else would I notify you?) Never bothered to ask if I was OK and when I checked out about 30 mins later I asked if I’d spoken to him on the phone & he said yes & that he’d called someone to fix it. Still didn’t check on me at all. I told the maids about so hopefully no one else got shocked.

Clean rooms and a very convenient location with great connectivity. Unfortunately, the front desk staff was rude, and the customer service was quite poor. Hospitality needs significant improvement.

👍

Excellent Hotel Chain situated in a convenient location for site sees and shopping. I enjoy being a Rewards Member

Gave me old room with a dirty green carpet have a picture You walk like 5 minutes to get to it Like a storage unit I ask to switch got a noisy room you open the window because its so hot you don’t control the temperature they do and you can’t sleep just a nightmare The water didn’t go in the shower Was missing a part so spent 30 minutes with the maintenance guy like I had nothing to do Ask to switch a room because right under my room they started a renovation without letting me know and woke me up so I really don’t recommend this place like less then one star for this price you expect a little more

Nice hotel , only one thing A/C is working not the way should work!!!!

Breakfast was OUT STANDING and Maria and Martin at the front desk were extra helpful and full of knowledge

Excellent!

Room had a lot hairs and I notified reception but nothin was dobe

super nice place and friendly staff

Very nice property, clean room and good stay

Great hotel, enough space! Breakfast was good, excellent choice.