9.2
Exceptional
From 1,033 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews Hotel Diplomat

Number of reviews per page
20
40
Top reviews
Esther
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ocean visible, great location
Karimov
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Отлично!
Robert
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Stockholms best hotel, Robert Jobeus
Chantel
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The breakfast menu was limited and expensive so we skipped it. Room service options end pretty early. The rooms are small and narrow. The elevator is super small (typical European). Since the hotel is old it has very traditional authentic amenities in a regal sense but was not impressive. Our room wasn't the cleanest but it was comfy for a few days. Perfect location just steps from everything. That made up for it.
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Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very good location with a good breakfast. Classic older hotel in good condition
Ian
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Room was clean. Great location. Lot’s for traffic noise from the street.
Karen
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff is amazing. Anything you nerd, they take care of.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Clean room well serviced. Good view from balcony. Great location
David
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This was honestly one of the best stays of our lives. Not because it was the fanciest or newest, it was certainly aged, but with timeless class and drenched in charm, but because everything was just so damn lovely. The staff clearly love working there and it shows through their exemplary service. There is no doubt that everyone’s pleasant demeanor is authentic. The food is fantastic. The bed was heavenly. And the views were wonderful. The most romantic getaway that we have had in a long time. When we return to Stockholm, there is only one place to stay. Bravo to management for creating such an exquisite experience.
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AMANDA JO HARVEY
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautiful property! The staff was so kind and incredibly helpful! I definitely would go back!
Kathleen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Terrific location, breakfast and restaurant excellent including staff Chana, Murtaza and Anna, very helpful, all really welcoming. Would definitely stay there again.
Marc
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The entire staff was very helpful and friendly at all times. The location was great.While kept well, the physical plant is showing its age. The elevator system needs modernization. Steps in rooms can be a hazard for older people. Buffet breakfast quite good.
Sara
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Wonderful staff, beautiful historic building, great location. However, issues with my room (broken lamp, sconces not working, cold showers) and street noise even in upper level rooms. It was a nice stay overall, but a bit overpriced for the issues I experienced. It didn’t quite meet my expectations for quality.
Esther
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Love the location and the restaurant. Beautiful building. Shops nearby. Gym was not reachable by elevator, problematic for those who can’t climb stairs (I can’t). Room was a little musty and small. Unfortunately no upgrades were available.
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

A classic building in a very convenient location. Well maintained. A very gracious staff. Good breakfast as well.
Yongjie
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

It was a great experience 👍
Andrew
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

So when you charge prices that are only somewhat below high end hotels like the Grand one expects above average levels. The hotel lift only handled 5 people max. Qute but not practical Breakfast selection is limited and service was spotty. On one day our room was being cleaned at 5 pm Overall disappointing stay.
Brett
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hotel Diplomat remains one of the best locations in Stockholm. The staff could not be more accommodating or helpful in every way. I love staying here. However, the hotel is in need of a remodel - some wear and tear that is starting to come through in the entire experience.
JOSE
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Terrible experience! Not what I expected from a 5 star hotel. There is no AC in the rooms!!! The hotel is old, some would say charming, I say old, it has one single elevator that you have to say a small prayer every time you board. I stayed at this hotel because I wanted water front views and such rooms are spacious, but if you visit in the summer think twice as such rooms get so much light, that you have to close the blinds as there is no AC in the room and it gets uncomfortably warm. And there lies most of my terrible experience. As soon as we checked in I was given an upgrade in one of the 2 rooms, only to discover that there was a fan in the room, as I tried to work with the AC there seemed to be a malfunction I quickly contacted the front desk who said and I quote “there is no AC in Stockholm” I was quite taken aback, but being my first time in Sweden I thought maybe that was a thing. We slept with the windows open and had to deal with the noice and the 4 AM sunrise, so it was a terrible. We complained again and they said they would work on it. No one ever called or did absolutely anything to make our stay more bearable. They forbade my son from having outside food in the empty hotel terrace bar saying it was the LAW in Stockholm, it’s not by the way. The hotel staff went out of their way to make my son feel uncomfortable and he had to eat the meatballs in the sidewalk. DO NOT STAY HERE, the staff is rude and just lie to guests to make excuses for shortcomings.
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gunnar
icon-Leisure
Leisure
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Carpet has stains
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