Spotless room, kind staff, and great location

Spacious room, clean, excellent view Very nice staff

Great room and staff!

A spacious, spotless room, very nice bathroom, kind and welcoming staff, a top-notch breakfast, and the perfect location from which to explore Lyon. I would absolutely stay here again!

Our room was large with a very comfortable bed. The bathroom was clean and had a tub and shower. The hotel desk staff was very helpful with making travel arrangements for our further travel. The hotel lobby was well appointed. There were many chairs and tables for visiting and for reading quietly. A great place to stay.

The Phenix was right in the heart of olde town. A beautiful location with great restaurants steps away.

Highly recommend - nice rooms and great area. Walkable to most of central Lyon

Room was old. Very dated horel.

Great hotel, amazing location and very friendly and helpful staff

Lovely room overlooking the river. Close to everything, excellent location. Very modern and clean hotel.

Exceptionally spacious room, great location, accommodating ataff

Great location, very friendly reception team, lovely river view from our room. Tea / coffee facilities in the room would have been much appreciated.

Facility was very clean -and organized well. Room was excellent and the staff was very good. The location was also very good. I would definitely go back to this hotel.

Great staff and location. Walkable everywhere. We stayed in the room for 3 people. Nice big room and high ceiling. Very spacious.

The staff were amazing! Clara became my new best friend. The location and the view of the river were just perfect!!

The staff was beyond accommodating and friendly and the room and hotel decor was exquisite. I look forward to returning!

Friendly staff, but a bit short on amenities - bring your own body lotion and face soap as none are supplied. The breakfast is protein challenged for those who don't eat pork, and there isn't variety to the cheeses. It presented the same choices everyday for a surprising amount of money, so if you can get by with a continental breakfast there are better choices in the neighborhood. The staff are helpful, and the location is great - I'd definitely recommend a stay there

The location was ideal. I like to walk everywhere and it was easy from here, as well as the walks being beautiful (except maybe the walk to the train station, but that was okay!). The room with the double windows (two sets per side, which opened) overlooking the water was a total delight as well as being very comfortable. For the shower without a curtain, the trick that worked for me was just to gently move the lever on the left forward, towards me, to use the overhead spray, which didn’t get as much water all over. Bistro Bondy, a few doors away, was great and is open for a simpler breakfast, as well as all afternoon (and Restaurant Albert was great and just over the river). The WiFi was also very good. An absolutely enchanting stay - and very pleasant and helpful staff!

Amazing staff. Clara went above and beyond.

Clean room | Good views | Good location | Friendly staff | Nicely decorated