Overall Ratings & Reviews Candlewood Suites BIRMINGHAM - INVERNESS by IHG

Amazing experience. Spacious, clean, and with helpful and considerate staff.

Overall it was a great experience. There were several utility fans going to dry up some type of floor flooding issues but again it was a great stay.

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Cleaniness and staff

Good value

This is a loud and busy hotel. They dont do anything about other quests running up and down the halls or making alot noise. I checked into the hotel and I was told they placed a hold on my credit card for $75. I asked when would that be back on my card lady said 5 business days Its been almost.2 weeks and nothing. Its gonna take 30 days before I get my money back.

Loved the dove soap ! Room came with dishes for the studio suites loved that!!!!

Overall the hotel was clean and comfortable. The bed was very comfortable and the room was nice. It included a kitchen and a recliner. The only cleanliness issue was the track of the shower door was full of pink and black mold, which was much more noticeable when you are inside the shower. Only other complaint was the staff. At check in, there was a sign that said I’ll be right back. I waited 5 min before anyone showed up, and she walked up and didn’t smile or greet me. Just said “name”. Then muttered something about it being a stressful night. She was not courteous or friendly at all. When my bill was much more than I had booked for and I questioned it, she rudely said, “that’s with the deposit!”. Other than that, the hotel was nice and a convenient stop on our way to North Carolina.

We loved the location and available options for activities and food. The in suite kitchen was well stocked and provided what we needed to eat our meals.

Bathroom was small and shower pressure was bad. Phone in the room didn’t work and I could have been a little cleaner.

It was ok, rooms need to be renovated. The bathroom was not very clean and dog hair was every where.

N/A

Nice place..safe. close to food places and shopping... safe....the only thing i didn't like us i noticed they took more than what my booking said.. i waz give no explanation as to why at check in...

Nice d

No breakfast

The property did not have got water for 3 days... unless you wanted an ice cold shower you werent able to get a shower in.

The staff were friendly and the check in process was very easy and simple. Unfortunately we came here due to plumbing problems at our apartment and while here we lost power (no storms or anything) and no hot water for more than a day. The room itself is spacious, not the most up to date room and amenities but comfortable and spacious.

It was nice to have a suite with a small kitchenette. Clean and convenient, I’m sure I’ll stay here again.

The property was clean and the staff were kind and accommodating. I really enjoyed the atmosphere as well. Very convenient location; near Birmingham, but still quiet.

Nice!