Room was clean and staff very helpful

Too many evacuations in the middle of the night! Room service not regular!

The room was quiet and nice with its own kitchen and balcony.

Clean, comfortable and convenient.

We appreciated the hotel giving us an early check in (2 hrs) and late checkout (2 hrs). The room is really so so, limited to 2 bath towels for the stay (no room service during our 4-day stay), we had to get (beg) for extra towels at the front desk. WiFi is spotty, maybe because the hotel is an apartment/hotel complex therefore bandwidth is limited. Wish the room has more clothes hangers and a safe. The location is perfect for its close proximity to city center and restaurants, as well as green park along the ocean. Staffs are friendly and helpful.

Parking should be free

Nice big apartment style room with separate bedroom. Great location. Main restaurant strip close by. Walkable distance to the waterfront development. Only problem was the aircon was a bit too efficient. Could only set fan speed. Was uncomfortably cold.

Room was fabulous. Very comfortable. Highly recommend

No in house breakfast available

Love the balcony view

Great spot, great view. Fantastic staff member at the service counter 13/10/2025 1(12pm).

With just a little cleaning and fixing things that are broken this would be great. The Aircon in the bedroom didn’t work and made terrible noise, and the lovely hotel attendant was going to check if a different room was available but in the three days we were there never got back to us and always said she’d let us know. The sink faucet handle had to be held together to use or it fell off. I hurt my foot on a sticking up carpet tack near the door. It was a lovely property but the dirty streaks in the bathroom near the toilet paper rolls were disconcerting and it needed a clean and some TLC. For how much it cost I would not recommend. It was in worse condition than some backpackers I’ve been in- but the location and views were superb.

Room was clean and bathroom was also clean

Very run down Dirty , wet carpet Old couch No restaurant Very expensive for what we received

Rooms were a bit tired and need a good paint. Moisture has got in and a bit musty. Biggest challenge was no breakfast/restaurant. All recommendations for breakfast have shut

Very boring property

Nice spacious hotel . Could not turn off aircon unit way too cold . Bathroom was quite mouldy .

Pros We chose Mantra solely because of the balcony and views which were fantastic. Bed was comfortable and had a choice of pillows, one being a contour foam type which I prefer, so I was happy. Good curtains blocked the light and the aircon worked very well, in fact it was a little too cold for me, but the missus was happy. The location is also a bonus, being close to the shops, restaurants and the local bus service. Staff were very polite and helpful. The room, while dated, was reasonably clean and had the usual amenities, eg tea coffee sugar, along with a mini kitchen which we found very useful. Pool was reasonably clean but the deck area is far from inviting. Cons There is no daily room servicing, so it's up to you to get top ups for the amenities and also empty the bins as required. Outdoor furniture for the balconies and in the pool area should really be replaced as it is mostly old mismatched stuff. No on site restraunt/kitchen, room service food is brought in from another venue, but there are plenty of options outside. If you want to relax, book a room at the ocean side of the hotel. There's a noisy backpacker's behind, along with the many pubs and eateries.

Menu stated that kitchen closes at 2100 (9pm). I requested a feed at 2045 (8:45 pm). I was told that "sorry the kitchen is closed". I waited 6 minutes for any staff to come to reception whilst trying to check out. Then I requested to speak with manager regarding meals not being available night before. The manager was the staff member who had come to reception. When being informed of my complaint they have replied with "as the dish you ordered takes 20 mins to cook the kitchen cannot make the dish at that time!" I was absolutely blown away by all concerned and their response, unknown to them all I have been involved in Hospitality since 1979 and am succesfull in my field. It is a sad day when the advertised time is not what the staff are following! Darren C

It was a great stay. Just a shame that they had no restaurant on the property