The staff was rude, there was no tea/ coffee, or Kleenex in the room. The shower leaked all over the bathroom floor, the tub plug doesn’t work, so you couldn’t have a bath. The bed and pillows were old and the chairs were wiggly. The pool was not open, and the restaurant was unavailable. But mostly the rude staff was very unwelcoming. This hotel ruined our visit to Venice. Do not stay here.