Hotel Kelowna & Conference Centre

Explore Hotel Kelowna & Conference Centre
7.8
Pleasant
From 1,022 reviews
Cleanliness

8.2

Room Comfort

7.8

Service and Facilites

8.2

Traveler Reviews Hotel Kelowna & Conference Centre

Number of reviews per page
20
40
Top reviews
Rajinder
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Arrived at hotel and saw it was double tree . It was all fenced by renovation fence. No entrance to the hotel. When called on the phone number ,message was, NoT in service .. because of renovations. What a time waste .
Vikram
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

No amenities as the hotel was being taken over by Hilton, no room service or house keeping. No restaurant access or pool access. tv did not work properly as it was not connected to wifi.
Navjot
icon-with Friends
with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was a clean property but the property is still under construction so there were few things that needs fixing.Staff is very helpful. It’s close to all the major stores and food places.
Stuart
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Noisy , possible construction at night upstairs. It seems new , and not busy so can’t really say anything good or bad. Noisy.
Amandeep
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel service and staff were really good. Everyone was very friendly, helpful, and professional. We had a great experience staying here.
Roberto
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel and the hotel room were clean, and also under renovation at the time of our stay. But did not add any inconvenience. Staff was friendly and accommodating. Location was great and near restaurants making the stay comfortable. Overall, thank you for a comfortable stay and will do so in the future.
Aziz
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel location is excellent, it close to all kind of shops and restaurants, easy to park. The hotel just started operating after a major indoor renovation, very clean but since it was new some stiff like ice machine were not functioning yet but you could ask reception and they will accommodate you, overall we had a good experience and we would try it on the next trip for sure.
Read More
I-Ching
icon-with Friends
with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The towels dirty, the floor not clean, no shower gel , and no one answered when I called. The room was new, but it would be even better if the cleaning staff could improve their services.
Gurleen
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff didnt helped at all … Refrigerator was not working . Our food got spoiled. Pool , gym , guest laundry , breakfast was never provided… when i booked this hotel everything was on the posting and when i questioned the staff and asked him why they were telling it on expedia about anemities and upon checking we got to knew it was under renovation and he said he will call the boss and boss was out of town and literally didn’t do anything about it ….. Such a fake and terrible service
Read More
Fernando
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The restaurant, pool and gym were not available.
Sandeep
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All over it was very nice!! They did not have any amenities opened as property was under construction.
Laura
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No hot.water people partying till 218 am to4 am no sleep. No pool available not noted on website but shows pictures of it. No use of phone to call front desk to tell them about party without leavubg my grandson. Worst stay ever
Rajvinder
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

no hot tub no pool no coffee no iron nothing
Arnav
icon-with Children
with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room wasn’t cleaned before check in - previous guest dirty laundry was everywhere and bathroom was not cleaned. Nothing was provided in the room (bathroom toiletries, water, etc.) and was paid add on. None of this was communicated before booking. The payment was also denied online, and was asked for in person upon arrival. The amenities were out of order, but we were informed before booking and we were ok with that - but light Breakfast was part of the booking, while the hotel refused to serve it upon arrival (they said it is not available). Poor experience.
Read More
Kathy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Yes , and a great restaurant across the street
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room (newly renovated). Shops and restaurants close. Close to airport.
Gregory
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The website didn’t share that the hotel was currently being renovated. The pool the gym were closed there was no TV if you wanted to watch anything you had to watch it on your phone or laptop. There were wires hanging from ceiling in my room as it appeared they were going to be adding lights ??? For the amount of $$ I paid this was ridiculous.
Read More
Catherine
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Parking good. Staff very helpful. Housekeeping needs work though.
roch
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unfortunately the hotel is still under construction and should be ready in june
matt
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was newly acquired by Hilton and in the midst of a complete reno which we werent aware about when we booked. Nice place, good location but not all amenities are available during renos which was frustrating.
Number of reviews per page
20
40