Overall Ratings & Reviews Hyatt Place Greenville/Haywood

The soap in the downstairs public men’s room was empty for multiple days

The place was clean and the staff were friendly

Great for Family

I like the 12:00 pm checkout.

Great place

I have stayed at this hotel numerous times when I visit the Greenville area, but we will most likely find another place to stay next time. One elevator was broken and the other one made terrible noises. The lobby was unkempt and overall the hotel was unclean including the common areas and hallways. The room was okay but just seemed outdated.

Room Fridge not working/not cooling Reported it to front desk who stated that they were sending maintenance the next day and would reward me Hyatt points for the inconvenience (no one/nothing done as promised) Only one elevator working for 3 night stay Served cantaloupe that was bitter/not fresh

When I checked in it took the front desk receptionist took

It was a really clean and modern hotel. I recommend this place.

Elevator slow and broken. Hit the staircase multiple times. The rest was amazing!

Our stay was great. Parking was easy. Check in and check out was fast and smooth. Beds were comfy.

Our stay was good. The only complaints were that the mattresses needed to be replaced (backache) and the elevator was slow and needed cleaning and maintenance. Only one was operational. The room was spacious and comfortable.

We have stayed here before and will stay here again. This is a great Hotel

Nothing to add

Very well appointed, clean hotel room and public spaces.

The staff were friendly, nothing extraordinary. The property was cleanish, there were a few spots in the hallway that needed to be clean. It's an older property, with some obvious wear and tear on the internal decor. Elevators were very noisy.

I was very disappointed very fifty bathroom toilet was dirty and bath tub was dirty and there was mold on the shower curtain very very nasty

Not a good place to stay

Room: hairs in folded towels, gross stain on the sheet, bathtub didn’t work so I couldn’t bathe my kids, hole in bathroom, couldn’t even walk on one side of bed because of how close it was to the a/c unit, and lip marks on one of the glasses. Hotel: only one elevator working causing delays, elevator felt very unsafe you can see the building walls through the door on left side and the right side you can see wires, the buttons looked loose and took forever opening on the first floor. Staff, the lady that checked me and the older lady with European accent were great. The lady in charge of breakfast on Thursday and Friday was the worst. I caught her yelling at a young teenager about him grabbing more than one waffle but yet she didn’t want him to put it back and told him to just keep it or throw it away. Then she yelled at my mother for her accidentally getting bread stuck in it. She also yelled at mother for getting food for my kids who were waiting at the table. Then I heard her talking bad about my mother to another guest. Than someone from staff stole my son shoes he left in dining area. The lady from breakfast on weekend was great she made the experience better. If it wasn’t for her and the 2 ladies at front desk I would have rated lower.

Had to change rooms bc there were 5 roaches in room. One of two elevators did not work. Checkin hospitality not good.