Overall Ratings & Reviews Residence Inn Cedar Rapids

Everything was pretty good.

People were very helpful and courteous

The property is old/tired looking.

Elevator wasn’t working, outdated hotel that needs a refresh. Front desk staff was very friendly and so was the lady at breakfast.

The staff was extremely friendly and the room was clean and comfortable.

This is the dirtiest place I’ve ever seen. It was so dirty and worn out and gross! We couldn’t stay there :( There was feces on the bedding, floors had holes in it, very dirty you couldn’t sit in furniture, couches were broken and fireplaces didn’t work. We looked at switching rooms to 2 other rooms and all the same :(. Very disappointed!! Would not recommend people staying here as every room was disgusting!!

Fabulous place to stay. The staff was very professional and friendly. They were serving a dinner bar when we arrived and the breakfast was excellent. The Easter decorations were adorable and they had hidden plastic eggs for the kids to find. I will definitely stay here again.

Location.

I arrived at 10 PM. The lady working in the front desk was absolutely fabulous and I forgot to get her name but she had blonde hair probably in her 40s super nice and very personal. I like this hotel a lot. The rooms are like mini apartments which is really nice to have cooking facilities in a fridge

Stayed one night for visit with family. Staff was courteous and very accommodating. Room was clean and comfortable. Would definitely stay there again!

Nice. Even had nice dinners free at night. Alos had a comp breakfast that was ok.

Room needed maintenance. Heat was plus / minus.

Two bedroom suite was perfect for my wife and I to have one room and my Dad to have the other. Cheaper than getting two rooms. Breakfast was warm and had decent choices. Decor was a little dated but the staff was very friendly.

Room felt clean and updated. Sheets and pillows were so fresh this makes or breaks out stays. Also, bathroom and materials used seemed updated. The zipper on the lounger in the living area wasn’t fastened well but it was easily tuckable. Great value and location

Our room needed to be completely remodeled. The finish was coming off light fixture, desk had a leg attached that looked like a tree trunk, cigarette burns in the bedding, ottoman that looked like a cat shredded it, couch that sank in the middle and looked dirty and non-working fireplace. These are only a few of the problems. The staff on the other hand were incredible! Very friendly and willing to bend over backwards to do what they could for us. Will not be staying at this location again.

Staff was professional and courteous. Rooms were clean and maintained. Only thing I would change is the coffee maker and selection of coffee in the room.

The staff! Loved them all. So friendly and knowledgeable. The breakfast! It is better than most "hot" continental breakfast buffets (real bacon, sausage patties (not links), cinnamon waffle batter with a mini waffle maker, egg frittatas, egg bites, STRONG flavorful coffee). The social hour! Really appreciated the social hour in the evening, with snacks, home made soup, and drinks. And having coffee and juice available all day, not just during breakfast hours. They do everything to make you feel like you're at home, including an OVEN in the room! Not just a stove top. Yes, it's a little run down but it provided everything we needed to spend Christmas on the road and at an extremely reasonable price for everything offered. This will be the 1st place we look to stay, every time we're in town. Thank you for being our home away from home!! <3

I chose the 2 bedroom suite to have extra room for my grandkids to stay with us during our visit, and it was perfect. The kitchen had everything we needed to be able to make dinner every night instead of needing to go out to eat, which saved a ton of money and made the higher rate well worth it. Breakfast had a great variety, and the kids loved the cocoa station that was available.

We stayed at Residence Inn due to a terrible Vrbo property and we were more than happy with our stay!

Elevator wasn't working for 1/2 of our stay. Challenging when we're on the 2nd floor. Guests above us sounded like they were dropping bowling balls on the floor nightly at 11 o'clock.