Staff was friendly when I check in; however, after I checked out, they wanted nothing to do with you. I forgot to request taxi to take us to the airport at a time of checkout. as I remember later, I went back to reception to request, they told me to catch the taxi outside of the hotel. In a meanwhile, they booked taxi for my cousins whom had not checked out yet. It is so ridiculous. I do not think I would want to return to this hotel with this experience.